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Republic Help Updates

424 posts

As of today, the prices of the Samsung Galaxy S7 and S7 edge have been reduced by $100.

 

The price of the Galaxy S7 is now $599 (down from $699) and the Galaxy S7 edge is now $699 (down from $799).


You can check out the new prices and make a purchase in our online store.

An update to the Republic Wireless app, version 3.11.1.18, was released today at 5%, although it usually takes several hours until it's available via the Google Play Store. We'll continue to release it in a staged rollout throughout the next several days.

 

This update is only for Republic 3.0 phones including:

 

  • Google Pixel and Pixel XL
  • Huawei Ascend 5W
  • Moto G4, G4 PLUS, and G4 PLAY
  • Moto X Pure Edition
  • Moto Z and Z Play
  • Nexus 5X, 6, and 6P
  • Samsung Galaxy J3, S6, S7, and S7 edge

 

 

The app update includes:

 

  • Improved outbound messaging reliability. Requires additional permission.
  • Various bug fixes and stability enhancements.

 

For instructions on how to update your Republic Wireless app, please go here.

beng

Moto Z Play System Update

Posted by beng Employee Mar 8, 2017

Today, Motorola began the Maintenance Release (MR) soak for the Moto Z Play. If all goes well with the soak, Motorola will release to production at 100% on Monday, March 13, 2017. Please see below for release notes and instructions on how to install this update.

 

Moto Z Play MR

  • Build Number: NPN25.137-24-1
  • Android™ 7.0 Nougat
  • November 2016 Android security patch
  • See a full list of enhancements in Motorola's Release Notes

 

Installing the Update

 

Please follow the instructions below to install a system update on your Moto Z Play.

 

  1. Go to Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. Tap Update Motorola software.
  6. If the update is available to you, you'll see a pop-up notification asking you to download. Tap Download.
  7. When the download is complete, tap Install now.
  8. After the software is installed, your phone will restart automatically.

 

If you run into any issues, please contact Republic Help.

On Monday, March 6th, several system updates began. As these updates are being progressively rolled out, they may not be available to everyone right away. Please see below on what was released for each phone and how to install the update.

 

 

 

 

Phones

 

Google Pixel

 

Release Notes:

  • Build Number: NOF27B
  • March 2017 Android security patch

 

 


 

 

Google Pixel XL

 

Release Notes:

  • Build Number: NOF27B
  • March 2017 Android security patch

 

 


 

 

Nexus 5X

 

Release Notes:

  • Build Number: N4F26T
  • March 2017 Android security patch

 

 


 

 

Nexus 6

 

Release Notes:

  • Build Number: N6F26U
  • Android™ 7.1.1 Nougat
  • March 2017 Android security patch

 

 


 

 

Nexus 6P

 

Release Notes:

  • Build Number: N4F26T
  • March 2017 Android security patch

 

 


 

 

Installing an Update

 

You'll either receive a notification that there's an update available or you can check for one yourself in your phone's settings menu. If you receive a notification, tap on the notification and follow the instructions to download and install it.

 

Please follow the instructions below to install a system update from your phone's settings menu:

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. If there's an update available, you'll have the option to download and install it.

 

If you run into any issues, please contact Republic Help.

As of Today, March 6, 2017, The Moto G4 PLUS and Samsung Galaxy S6 are no longer available in our online store. Although we’re no longer selling these phones, we’ll continue to support them through our BYOP program.

 

To see a list of all of our currently supported phones, please see Republic Wireless Phones.

Today, Motorola began the Maintenance Release (MR) soak for the Moto G4 and G4 PLUS. Please see below for release notes and instructions on how to install this update.

 

Moto G4 and G4 PLUS MR

 

  • Build Number: NPJ25.93-13
  • Android™ 7.0 Nougat
  • December 2016 Android security patch
  • See a full list of enhancements in Motorola's Release Notes

 

Please note: As this MR is being progressively deployed over a longer period of time than previous updates, it may take longer than usual for it to be available for everyone.

 

Installing the Update

 

Please follow the instructions below to install a system update on your Moto G4 and G4 PLUS.

 

  1. Go to Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. Tap Update Motorola software.
  6. If the update is available to you, you'll see a pop-up notification asking you to download. Tap Download.
  7. When the download is complete, tap Install now.
  8. After the software is installed, your phone will restart automatically.

 

If you run into any issues, please contact Republic Help.

beng

Data Notifications Re-enabled

Posted by beng Employee Feb 27, 2017

Today we’re excited to share that we are re-enabling data notifications for members on Republic Refund (2.0) and Clear Choice (3.0) plans. These notifications will be displayed both on your phone and sent via email. Notifications for members on Republic 1.0 and Beta plans will remain unchanged at this time.

 

These notifications will remind you of how much data you’ve used and warn you if you’re close to reaching your limit.

 

You’ll receive notifications when you’ve used 75%, 90%, 95%, and 100% of your data for a monthly bill cycle. Each notification will have different information and actions you can take to make sure you don’t run out of data unexpectedly.

 

We’re also adding information about your data usage to your monthly bill. Account owners will now be able to see how much data each line on their account has used, right from their invoice.

 

If you already know that you need more data, you don’t have to wait for a notification. You can easily upgrade your plan or add more data on your own through the Republic Wireless app.

 

Members on Clear Choice (3.0) plans

You can upgrade your plan at any time by following the instructions here.

 

Members on Republic RefundTM (2.0) plans

You can easily add more data to your plan by following the instructions here.

beng

Moto X Pure System Update

Posted by beng Employee Feb 22, 2017

On Friday, February 9th, Motorola began the rollout of a Security Manufacturer Release (SMR) for the Moto X Pure. Please see below for release notes and instructions on how to install this update. 

 

Moto X Pure SMR

 

Release Notes:

 

  • Build Number: MPHS24.49-18-16
  • December 2016 Android security patch

 

Please note: As this SMR is being progressively deployed over a longer period of time than previous updates, it may take longer than usual for it to be available for everyone.

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Moto X Pure.

 

  1. Go to Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. Tap Update Motorola software.
  6. If the update is available to you, you'll see a pop-up notification asking you to download. Tap Download.
  7. When the download is complete, tap Install now.
  8. After the software is installed, your phone will restart automatically.

 

If you run into any issues, please contact Republic Help

beng

Moto Z Play System Update

Posted by beng Employee Feb 21, 2017

Yesterday, February 20th, Motorola began the rollout of a Security Manufacturer Release (SMR) for the Moto Z Play. Please see below for release notes and instructions on how to install this update. 

 

Moto Z Play SMR

 

Release Notes:

 

  • Build Number: MPNS24.104-49-10
  • December 2016 Android security patch

 

Please note: As this SMR is being progressively deployed over a longer period of time than previous updates, it may take longer than usual for it to be available for everyone.

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Moto Z Play.

 

  1. Go to Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. Tap Update Motorola software.
  6. If the update is available to you, you'll see a pop-up notification asking you to download. Tap Download.
  7. When the download is complete, tap Install now.
  8. After the software is installed, your phone will restart automatically.

 

If you run into any issues, please contact Republic Help

Starting on February 19th, we’re dropping the price of select Motorola phones for a limited time.

 

  • $50 Off the Moto Z Play
    $399 from 2/19 through 3/11
  • $50 Off the Moto G4 PLUS
    $249 from 2/19 through 3/18
  • $30 Off the Moto G4 32 GB
    $199 from 2/26 through 3/18
  • $20 Off the Moto G4 16 GB
    $179 from 3/12 through 3/25
  • $20 Off the Moto G4 PLAY
    $129 from 3/12 through 3/18

 

More information, including the terms and conditions of these offers, can be found on our Go Moto Blog post here.

 

If you have any questions about these offers, please post them here.

An update to the Republic Wireless app, version 3.10.1.2 was released today at 10%, although it usually takes several hours until it's available via the Google Play Store. We'll continue to release it in a staged rollout and, if all goes well, we expect to reach 100% by February 15, 2017.

 

This update is only for Republic 3.0 phones including:

 

  • Google Pixel and Pixel XL
  • Huawei Ascend 5W
  • Moto G4, G4 PLUS, and G4 PLAY
  • Moto X Pure Edition
  • Moto Z and Z Play
  • Nexus 5X, 6, and 6P
  • Samsung Galaxy J3, S6, S7, and S7 edge

 

The app update includes:

 

  • Various bug fixes and stability enhancements.

 

For instructions on how to update your Republic Wireless app, please go here.

Today, we’re excited to announce a special deal from our friends at Samsung. From now until February 14th, when you buy a Samsung Galaxy S7 or S7 edge, you qualify for a free 256GB MicroSD card.

 

Here’s how it works:

Purchase a Samsung Galaxy S7 or S7 edge from Republic Wireless. Once you receive your phone, visit Samsung Promotions to redeem your offer. You must have your phone's MEID and your Republic phone purchase receipt in order to enter. Fill out the online claim form and upload an image of your receipt to claim your MicroSD card. Once your offer claim form is approved, you’ll receive a confirmation email. You'll receive your MicroSD card within 4-6 weeks from Samsung.

 

This promotion runs until February 14, 2017. Supplies are limited. Terms and Conditions apply. Full details are available here.

 

Please note that this promotion, including redemption and fulfillment, is being run by Samsung, not Republic Wireless.

 

All entries, questions, and requests should be directed to Samsung here.

 

If you have any questions for us, please feel free to leave them here.

beng

Moto Z System Update

Posted by beng Employee Feb 6, 2017

Today, February 6, Motorola began the Maintenance Release (MR) soak for the Moto Z. If all goes well with the soak, Motorola will release to production at 100% on February 14, 2017. Please see below for release notes and instructions on how to install this update. 

 

Moto Z MR

 

Release Notes:

 

  • Build Number: NPL25.86-15
  • Android N 7.0 (Nougat)
  • November 2016 Android security patch

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Moto Z.

 

  1. Go to Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. Tap Update Motorola software.
  6. If the update is available to you, you'll see a pop-up notification asking you to download. Tap Download.
  7. When the download is complete, tap Install now.
  8. After the software is installed, your phone will restart automatically.

 

 

If you run into any issues, please contact Republic Help

beng

$200 Off Samsung Galaxy S7 edge

Posted by beng Employee Feb 2, 2017

Today we’re excited to announce that from now until February 28th, you can get $200 off the purchase of a Samsung Galaxy S7 edge from our online store! All you have to do is add the phone to your cart and the discount will be applied at checkout.1

 

 

1 Take $200 off the purchase price of the Samsung S7 Edge on republicwireless.com. Discount will be applied at checkout, after inputting billing information. No redemption code needed. Offer valid 2/2/2017 through 2/28/2017 or while supplies last. Offer cannot be applied to previous purchases or redeemed for cash. Returned phones will be refunded at the discounted price. Republic Wireless reserves the right to modify or terminate the offer at any time without notice. Offer good only while supplies last, limit 4 per customer.

An update to the Republic Wireless app was released today at 5%, although it usually takes several hours until it's available via the Google Play Store. We'll continue to release it in a staged rollout and if all goes well, we expect to reach 100% by February 9, 2017

 

This update is only for Republic 3.0 phones including:

 

  • Google Pixel and Pixel XL
  • Huawei Ascend 5W
  • Moto G4, G4 PLUS, and G4 PLAY
  • Moto X Pure Edition
  • Moto Z and Z Play
  • Nexus 5X, 6, and 6P
  • Samsung Galaxy J3, S6, S7, and S7 edge

 

The app update includes:

 

  • Improved call quality on WiFi conference calls.
  • Fix voicemail deletion using visual voicemail on Huawei Ascend.
  • Various bug fixes and stability enhancements.

 

For instructions on how to update your Republic Wireless app, please go here.

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