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Republic Help Updates

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Yesterday, December 5, there were several system updates released. Please see below for more details on what was released for each phone, what you should do before installing the update, and how to install the update on your phone. Not all updates will be available for download right away. Please check with the manufacturer of your phone for official release dates and schedules. 

 

 

 

 

Phones

 

Google Pixel 

 

Release Notes: 

 

  • Build Number: NMF26O
  • December 2016 Android security patch

 

 


 

 

Google Pixel XL 

 

Release Notes: 

 

  • Build Number: NMF26O
  • December 2016 Android security patch

 

 


 

 

Nexus 5X

 

Release Notes: 

 

  • Build Number: NMF26F
  • Android 7.1.1
  • December 2016 Android security patch

 

 


 

 

Nexus 6

 

Release Notes: 

 

  • Build Numbers: NBD91S and NBD91U
  • December 2016 Android security patches

 

 


 

 

Nexus 6P

 

Release Notes:

 

  • Build Number: NMF26F
  • Android 7.1.1
  • December 2016 Android security patch

 

 

 


 

 

 

Before Installing an Update

 

  • Make sure your phone is not rooted.
    Operating system updates are designed to work with the phone's original software. If your device is rooted or modified, we can't guarantee that the update will work properly or be able to predict its effect on your Republic device. See Rooting and User Modification for more info.

 

  • Clear your phone's cache.
    Clearing your cache ensures your device is at its peak operating state by clearing out any temporary or residual "junk" files from the device. See Clearing the Cache for instructions.

 

  • Charge your phone.
    Plug your phone in to charge, or make sure your battery is at least 50% charged before installing system updates. See Charge My Phone for more info.

  • Connect to a WiFi network.
    Your phone must be connected to WiFi to install system updates. 

  • Check the amount of available space on your phone.
    Your phone will need enough space to download and install the update. The amount of space needed for a system update varies, but will be listed in the release notes before you download the update. 

 

To check the available space on your phone:

 

1. Go to Apps.

2. Tap Settings.

3. Tap Storage.

 

 

 


 

 

 

Installing an Update

 

You'll either receive a notification that there's an update available or you can check for one yourself in your phone's settings. If you receive a notification, tap on the notification and follow the instructions to download and install it.

 

Please follow the instructions below to install a system update from your phone's settings:

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates
  5. If there's an update available, you'll have the option to download and install it.

 

 

If you run into any issues, please contact Republic Help

sarahd

New Community Homepage!

Posted by sarahd Dec 5, 2016

We’re excited to announce that this week, we’ll be launching a new Community homepage and we wanted to give you a heads up as to what it’ll look like, why we’re making this update, and what our future goals are. Over the years, our Community has served many purposes, but the main reason why members come to our Community is to get help. There are lots of different ways to get help, but we want to ensure that our homepage provides the most efficient avenues for our members to get that help.

 

We met and worked closely with a User Experience design team to analyze, collect data from user surveys, and develop user testing based on our members’ needs from the Community. Through this analysis, we found that the most common drivers to Community are getting an answer to a question, finding documentation for an issue or process, and getting started with Republic, so we really highlighted all of these on the new page.

 

Armed with this new information, we saw an opportunity to better serve our members and people interested in joining the Republic Community by providing them with a portal that makes it easier for them accomplish the purpose that brought them to the Community in the first place. We also wanted to keep in line with our brand and online identity and we think the new page matches more consistently with those goals.

 

Here’s a sneak peek at what this page is going to look like:

 

 

We look forward to continuing to work on improving this page, and other Community pages, in order to maintain what’s best for our member’s wants and needs from Community. We hope you like the new page and we welcome your feedback here.

 

Thanks for reading!

We’re thrilled to share with you that beginning today, Republic Wireless is now its own separate company. Bandwidth, our previous parent company, has given us a major investment that has contributed to this historic event. With this new investment in hand, we have even bigger ambitions on how we can better serve you. Our best days are ahead of us, and we can’t wait to share them with you.

 

For now, we want you to know that there will be no changes to any of our day-to-day operations or contracts, other than us assigning your Terms and Conditions to Republic Wireless (they were previously with the legal entity of Bandwidth), effective as of the date of this posting.

 

While you may not be directly affected by this change at this time, we want to thank all of you for your support over the last five years. From our Beta days all the way through to our new phones and BYOP this past summer, we wouldn’t have been able to do this if it weren’t for you.

 

From everyone here at Republic:

 

 

 

 

 

Celebrate with us by leaving your questions and comments here.

sarahd

Moto X Pure Edition Price Drop

Posted by sarahd Nov 29, 2016

As of today, the price of the Moto X Pure Edition has been reduced. The price is now $299 (down from $349). You can check out the new price and make a purchase on our website here.  

 

Thanks for reading!

 

 

As we’re constantly working to improve service for our members, we’re excited to tell you about the progress we’re making on being able to support CDMA cell coverage on compatible 3.0 phones. So far, we’ve been in development with our carrier partner and have been able to conduct internal testing, which has been going well. We’re now ready to begin a soft launch of this new service.

 

Beginning today, some phones purchased through our online store by existing members will come with CDMA coverage. In order to ensure that you receive the best service possible, when you order a new phone, our automated system will check certain information about your order and your existing account to determine what type of coverage is best for you.

 

While most phones will come with GSM coverage, this early release of a few CDMA phones in a real-world environment will allow us to closely monitor our systems and help us further analyze the new service. Even though you won’t actually see any changes with this initial step, we wanted to give you an update and let you know where things are.

 

We’ll continue to work hard on this project and as soon as we’re able, we’ll provide you with more details.

 

If you have any questions, please let us know here and we’ll do our best to answer them.

 

Thanks for reading!

Today, we're excited to let you know that you can now purchase a Moto Z or a Moto Z Play directly from Republic Wireless. Please see below for some key features, pricing, and links to tech specs. 

 

 

Moto Z

$699 (plus taxes)

Moto Z Play

$449 (plus taxes)

 

KEY FEATURES


  • Super thin premium smartphone
  • Vibrant 5.5" Quad HD AMOLED display
  • Beautiful images with the 13MP large pixel camera
  • Massive on-board storage (64GB) with 4GB of RAM for blazing fast multitasking
  • Moto Mods™

 

More Tech Specs...

KEY FEATURES


  • Massive 3510 mAH battery for over 50 hours of usage with Turbo Charge
  • Shoot like a pro with a 16MP dual auto-focus technology camera
  • Fingerprint reader
  • 5.5" screen and blazing fast processor 
  • Moto Mods™

 

More Tech Specs...

sarahd

Samsung Galaxy S6 System Update

Posted by sarahd Nov 14, 2016

On Friday, November 11, Samsung released the Security Manufacturer Release (SMR) for the Galaxy S6. Please see below for release notes and instructions on how to install this update. 

 

Samsung Galaxy S6 SMR

 

Release Notes:

 

  • Build Number: MMB29K.G920TUES5DPK1
  • November 2016 Android security patch

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Samsung Galaxy S6.

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About device.
  4. Tap Download updates manually
  5. If there's an update available, tap Download now

 

 

If you run into any issues, please contact Republic Help

An update to the Republic Wireless app was released yesterday at 100%, although it usually does take several hours until it is available via the Google Play Store. 

 

This update is only for Republic Wireless 3.0 phones and includes the following:

 

  • Improved connection to the cellular network
  • Cell data usage tracking re-enabled for all phones
  • Various stability improvements

 

For instructions on how to update your Republic Wireless app, please go here.

 

Thanks, and have a great day!

sarahd

Samsung Galaxy S6 Price Drop

Posted by sarahd Nov 3, 2016

As of today, the price of the Samsung Galaxy S6 has been reduced. The price is now $499 (down from $549). You can check out the new price and make a purchase on our website here

 

Thanks for reading!

 

 

sarahd

Moto G (3rd Gen.) Price Drop

Posted by sarahd Nov 1, 2016

As of today, the price of the Moto G (3rd Gen.) has been reduced. The 16GB version is now $129 (down from $179) and the 8GB version is $99 (down from $159). You can check out the new prices and make a purchase on our website here

 

Thanks for reading!

An update to the Republic Wireless app was released yesterday at 5%, although it usually does take several hours until it is available via the Google Play Store. We'll continue to release in a staged rollout and if all goes well, we expect to reach 100% by November 7, 2016.

 

This update is only for Republic Wireless 3.0 phones and includes the following:

 

  • Fix for some members who got into a crash loop after updating to the last version 3.8.0.49
  • Cell data usage tracking re-enabled for all phones
  • Various stability improvements

 

For instructions on how to update your Republic Wireless app, please go here.

 

Thanks, and have a great day!

We're excited to announce that beginning today, October 31, 2016, you can now bring a Moto Z Play to Republic Wireless. See below for some of the specs for this new phone, but you can find full tech specs plus pricing on Motorola's website.

 

Don't forget to get your Republic Wireless SIM card as well!

 

Let us know if you have any questions or comments here.

 

 

 

 

 

 

KEY FEATURES


  • 2.0Ghz Quad Core processor
  • 16MP rear camera with two auto-focus technologies built in
  • 3510 mAh battery for up to 50 hours of mixed usage battery life
  • Fingerprint reader

 

 

 

 

 

 

 

 

 

MOTO Z BASIC INFORMATION

 

AVAILABILITY


October 31, 2016

OPERATING SYSTEM


Android™ 6.0 Marshmallow® 

CAPACITY


Memory RAM

3GB

 

Storage 

32GB with MicroSD slot that supports up to 2TB expandable memory (sold separately)

 

PROCESSOR


Chipset

Qualcomm® Snapdragon™ 625

 

Processor Speed

2.0GHz Quad Core

 

Graphics Processor

Adreno 506 

BATTERY


Built-In rechargeable lithium-ion, 3510 mAh

Mixed usage up to 50 hours

TurboPower™ for up to 9 hours of power in 15 minutes of charging

DISPLAY


5.5" FHD (1080x1920) TFT

 

 

CAMERA


Rear

16 MP

 

Front

5 MP

CELLULAR NETWORK


GSM

WATER RESISTANCE


Water repellant nano-coating

sarahd

Moto G (4th Gen.) System Update

Posted by sarahd Oct 20, 2016

Yesterday, October 19, we began the Security Manufacturer Release (SMR) soak for the Moto G4. If all goes well with the soak, Motorola will release to production at 100% on October 24, 2016. Please see below for release notes and instructions on how to install this update. 

 

Moto G4 SMR

 

Release Notes:

 

  • Build Number: MPJ24.139-64
  • Android security patches
  • Stability Improvements that include changes that fix bugs and improve the stability of your phone.

 

 

Installing the Update

 

Please review our How to Install System Updates  guide and follow the instructions for what you need to need to do before, during, and after installing a system update and for any troubleshooting steps. If you continue to run into issues, please contact Republic Help

sarahd

Moto X (2nd Gen.) SMR Update

Posted by sarahd Oct 19, 2016

Today, October 19, we began the Security Manufacturer Release (SMR) soak for the Moto X (2nd Gen.). If all goes well with the soak, we'll release to production at 100% on November 15, 2016. Please see below for release notes and instructions on how to install this update. 

 

Moto X (2nd Gen.) SMR

 

SMR Basic Info:

 

  • Build Number: LPE23.32-39-R-42
  • System Version: 23.11.42.victara_repw.repw.en.US Sprint
  • Update Size: TBD

 

Release Notes:

 

  • Lock screen security vulnerability - Closes a potential security vulnerability that involves the lock screen.
  • Updated Android security patch - Brings your phone up to Android Security patch level 2016-08-01.
  • Stability Improvements - Includes changes that fix bugs and improve the stability of your phone.

 

 

Installing the Update

 

Please review our How to Install System Updates (From Lollipop)  guide and follow the instructions for what you need to need to do before, during, and after installing a system update and for any troubleshooting steps. If you continue to run into issues, please contact Republic Help

An update to the Republic Wireless app was released today at 1%, although it usually does take several hours until it is available via the Google Play Store. We'll continue to release in a staged rollout and if all goes well, we expect to reach 100% by October 26, 2016.

 

This update is only for Republic Wireless 3.0 phones and includes the following:

 

  • Cell data usage tracking re-enabled for all phones
  • Various stability improvements

 

For instructions on how to update your Republic Wireless app, please go here.

 

Thanks, and have a great day!

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