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Republic Help Updates

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Today, we're excited to let you know that we're adding a new phone to our lineup, the Moto G4 PLAY, on January 18, 2017. Please see below for some key features, pricing, and a link to tech specs.

 

 

Moto G4 PLAY

$149 (plus taxes)

KEY FEATURES


  • 5.0" 720p HD TFT display
  • 2800 mAh all day battery
  • Wide angle 5MP front-facing selfie camera
  • MicroSD card slot

 

More Tech Specs...

Today, we’re excited to announce a special deal from our friends at Samsung. For a limited time, when you buy a Samsung Galaxy S7 edge, you qualify for a free Gear Fit2.

 

Here’s how it works:

Purchase a Samsung Galaxy S7 edge from Republic Wireless. Once you receive your phone, visit Samsung Promotions starting on January 6, 2017, to redeem your offer. You must have your phone's MEID and your Republic phone purchase receipt in order to enter. Fill out the online claim form and upload an image of your receipt to claim your Gear Fit2. Once your offer claim form is approved, you’ll receive a confirmation email. You'll receive your Gear Fit2 within 4-6 weeks from Samsung.

 

This promotion runs until January 15, 2017. Supplies are limited. Terms and Conditions apply. Full details are available here.

 

Please note that this promotion, including redemption and fulfillment, is being run by Samsung, not Republic Wireless.

 

All entries, questions, and requests should be directed to Samsung here.

 

If you have any questions for us, please feel free to leave them here

 

Thanks for reading!

Yesterday, January 3, there were several system updates released. Please see below for more details on what was released for each phone, what you should do before installing the update, and how to install the update on your phone.

 

 

 

 

Phones

 

Google Pixel 

 

Release Notes: 

 

  • Build Number: NMF26U
  • January 2017 Android security patch

 

 


 

 

Google Pixel XL 

 

Release Notes: 

 

  • Build Number: NMF26U
  • January 2017 Android security patch

 

 


 

 

Nexus 5X

 

Release Notes: 

 

  • Build Number: N4F26J
  • January 2017 Android security patch

 

 


 

 

Nexus 6P

 

Release Notes:

 

  • Build Number: N4F26J and N4F26I
  • January 2017 Android security patch

 

 

 


 

 

 

Before Installing an Update

 

  • Make sure your phone is not rooted.
    Operating system updates are designed to work with the phone's original software. If your device is rooted or modified, we can't guarantee that the update will work properly or be able to predict its effect on your Republic device. See Rooting and User Modification for more info.

 

  • Clear your phone's cache.
    Clearing your cache ensures your device is at its peak operating state by clearing out any temporary or residual "junk" files from the device. See Clearing the Cache for instructions.
    Note: The Google Pixel and Pixel XL do not have the option to clear the cache partition.

 

  • Charge your phone.
    Plug your phone in to charge, or make sure your battery is at least 50% charged before installing system updates. See Charge My Phone for more info.

  • Connect to a WiFi network.
    Your phone must be connected to WiFi to install system updates. 

  • Check the amount of available space on your phone.
    Your phone will need enough space to download and install the update. The amount of space needed for a system update varies, but will be listed in the release notes before you download the update. 

 

To check the available space on your phone:

 

1. Go to Apps.

2. Tap Settings.

3. Tap Storage.

 

 

 


 

 

 

Installing an Update

 

You'll either receive a notification that there's an update available or you can check for one yourself in your phone's settings. If you receive a notification, tap on the notification and follow the instructions to download and install it.

 

Please follow the instructions below to install a system update from your phone's settings:

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates
  5. If there's an update available, you'll have the option to download and install it.

 

 

If you run into any issues, please contact Republic Help

beng

Moto Z Play System Update

Posted by beng Employee Jan 4, 2017

Yesterday, January 3, we began the Security Manufacturer Release (SMR) soak for the Moto Z Play. If all goes well with the soak, Motorola will release to production at 100% on January 12, 2017. Please see below for release notes and instructions on how to install this update. 

 

Moto Z Play SMR

 

Release Notes:

 

  • Build Number: MPNS24.104-49-4
  • January 2017 Android security patch

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Moto Z Play.

 

  1. Go to Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates.
  5. Tap Update Motorola software.
  6. If the update is available to you, you'll see a pop-up notification asking you to download. Tap Download.
  7. When the download is complete, tap Install now.
  8. After the software is installed, your phone will restart automatically.

 

 

If you run into any issues, please contact Republic Help

Today, Samsung released a Security Manufacturer Release (SMR) for the Samsung Galaxy S7 and S7 edge. Please see below for release notes and instructions on how to install this update. 

 

Samsung Galaxy S7/S7 edge SMR

 

Release Notes for the Samsung Galaxy S7:

 

  • Build Number: G930UUEU4APL2
  • December 2016 Android security patch

 

Release Notes for the Samsung Galaxy S7 edge:

 

  • Build Number: G935UUEU4APL4
  • December 2016 Android security patch

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Samsung Galaxy S7 or S7 edge.

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About device.
  4. Tap Download updates manually
  5. If there's an update available, tap Download now

 

 

If you run into any issues, please contact Republic Help

beng

Samsung Galaxy J3 System Update

Posted by beng Employee Dec 27, 2016

Today, Samsung released a Security Manufacturer Release (SMR) for the Samsung Galaxy J3. Please see below for release notes and instructions on how to install this update. 

 

Samsung Galaxy J3 SMR

 

Release Notes:

 

  • Build Number: MMB29K.J320AUES2APJ2
  • December 2016 Android security patch

 

 

Installing the Update

 

Please follow the instructions below to install a system update on your Samsung Galaxy J3.

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About device.
  4. Tap Download updates manually
  5. If there's an update available, tap Download now

 

 

If you run into any issues, please contact Republic Help

An update to the Republic Wireless app was released today at 25%, although it usually does take several hours until it is available via the Google Play Store. We'll continue to release in a staged rollout and if all goes well, we expect to reach 100% by December 21, 2016.

 

After a 10% release of version 3.9.1.4 last week, we identified an issue that is now fixed in version 3.9.2.2.

 

This update is only for Republic 3.0 phones including:

 

  • Google Pixel and Pixel XL
  • Huawei Ascend 5W
  • Moto G4, G4 PLUS, and G4 PLAY
  • Moto X Pure Edition
  • Moto Z and Z Play
  • Nexus 5X, 6, and 6P
  • Samsung Galaxy J3, S6, S7, and S7 edge

 

The app update includes:

 

  • Additional support for Android N phones
  • Clearer WiFi & Cell connectivity notifications
  • Stability improvements and bug fixes

 

For instructions on how to update your Republic Wireless app, please go here.

 

Thanks, and have a great day!

An update to the Republic Wireless app was released today at 10%, although it usually does take several hours until it is available via the Google Play Store. We'll continue to release in a staged rollout and if all goes well, we expect to reach 100% by December 21, 2016.

 

After a 10% release of version 3.9.0.90 earlier this week, we identified an issue that is now fixed in version 3.9.1.4.

 

This update is only for Republic 3.0 phones including:

 

  • Google Pixel and Pixel XL
  • Huawei Ascend 5W
  • Moto G4, G4 PLUS, and G4 PLAY
  • Moto X Pure Edition
  • Moto Z and Z Play
  • Nexus 5X, 6, and 6P
  • Samsung Galaxy J3, S6, S7, and S7 edge

 

The app update includes:

 

  • Additional support for Android N phones
  • Clearer WiFi & Cell connectivity notifications
  • Stability improvements and bug fixes

 

For instructions on how to update your Republic Wireless app, please go here.

 

Thanks, and have a great day!

beng

Republic Anywhere BETA

Posted by beng Employee Dec 16, 2016

Today we are excited to announce our new Republic Anywhere™ BETA!

 

Republic Anywhere™ is a suite of apps that lets you use your Republic phone number to send SMS plain text and MMS picture messages from any device you own, like your computer or tablet. The apps sync your information across your devices to create a seamless communication experience. The first version of the Republic Anywhere™ BETA includes apps for MacOS and Windows computers, plus an Android app for your Republic phone. In future versions of the BETA, we'll also be testing on tablets.

 

During the first BETA phase, select members will receive an email invitation where they can sign up for a chance to participate. For those that don’t receive an invitation, but would like to sign up for a chance to participate, you can do so here.

 

Beginning in early January, we’ll select a few members to participate and place everyone else who signed up on a waiting list.

 

It’s important to note that by participating in this BETA, there’s a chance that some features of your phone may not work as expected. We’ll do our best to resolve any issues as quickly as possible if this occurs.

 

We’ve set up a new space in the Community where members can get more information about and discuss Republic Anywhere™.

 

Also, be sure to check out the FAQs for answers to some common questions.

Today, we released an update to the Republic Telephony app, version 2.1.4.2281 at 10% although it usually does take several hours until it is available via the Google Play Store. We expect to reach 100% on December 15, 2016.

 

The update is only for Republic Wireless 1.0 and 2.0 phones including the:

 

  • Moto E (1st and 2nd Gen.)
  • Moto G (1st and 3rd Gen.)
  • Moto X (1st and 2nd Gen.)

 

The app update includes:

 

  • Improvement to bonded calling during poor signal coverage


If you need help updating your Republic Telephony app, please follow the instructions here.

 

Please Note: this is only an update to the Republic Telephony app. The Republic Wireless app has not been updated.

An update to the Republic Wireless app was released today at 5%, although it usually does take several hours until it is available via the Google Play Store. We'll continue to release in a staged rollout and if all goes well, we expect to reach 100% by December 20, 2016.

 

This update is only for Republic 3.0 phones including:

 

  • Google Pixel and Pixel XL
  • Huawei Ascend 5W
  • Moto G4, G4 PLUS, and G4 PLAY
  • Moto X Pure Edition
  • Moto Z and Z Play
  • Nexus 5X, 6, and 6P
  • Samsung Galaxy J3, S6, S7, and S7 edge

 

The app update includes:

 

  • Additional support for Android N phones
  • Clearer WiFi & Cell connectivity notifications
  • Stability improvements and bug fixes

 

For instructions on how to update your Republic Wireless app, please go here.

 

Thanks, and have a great day!

Today, we’re excited to announce a special deal from our friends at Amazon and Boingo Wireless. For a limited time, from now until December 31, 2016, you can download the Boingo Wi-Finder app available in the Amazon Underground app store and enjoy 6 months of free WiFi.

 

Here’s how it works:

First, if you haven’t already, go to https://www.amazon.com/underground from your phone and download the Amazon Underground app. From Amazon Underground, search for “Boingo Wi-Finder”. Install the Boingo Wi-Finder app with the “Actually Free” banner shown on the app icon and create a free Boingo account.

 

That’s it! Use the Boingo Wi-Finder app to easily find and connect to free WiFi hotspots on your phone all across the US.

 

Please note that this promotion is being run by Amazon and Boingo Wireless, not Republic Wireless.

 

Refer to the Terms & Conditions of the offer for more details.


For more information from Amazon about the offer, go here.

 

 

Thanks for reading!

Today, we're excited to let you know that we've added a new phone to our lineup, the Huawei Ascend 5W. Please see below for some key features, pricing, and a link to tech specs. 

 

Please Note: Due to our 12 Days of Staying Connected holiday promotions and high demand, this phone is currently out of stock. 

 

Huawei Ascend 5W

$179 (plus taxes)

 

 

 

KEY FEATURES


All metal premium design

5.5" FHD TFT display

13MP rear camera with LED flash

Fingerprint sensor

 

More Tech Specs...

At Republic Wireless, we take your security very seriously. In order to best protect your privacy, effective immediately, dial-in access to voicemail requires a password. If you have never set one, or if you don’t know what your password is, you can set (or reset) it in the Republic Wireless app by following the instructions here.

 

Keep in mind that this change is only if you dial-in to check your voicemail, either from your phone or a different phone. The Visual Voicemail feature on your phone doesn’t require you to enter a password. If you’re using a DEFY XT and you need to reset your voicemail password, please open a Help ticket for additional assistance.

 

If you have any questions about this change, please feel free to ask them here.

Yesterday, December 5, there were several system updates released. Please see below for more details on what was released for each phone, what you should do before installing the update, and how to install the update on your phone. Not all updates will be available for download right away. Please check with the manufacturer of your phone for official release dates and schedules. 

 

 

 

 

Phones

 

Google Pixel 

 

Release Notes: 

 

  • Build Number: NMF26O
  • December 2016 Android security patch

 

 


 

 

Google Pixel XL 

 

Release Notes: 

 

  • Build Number: NMF26O
  • December 2016 Android security patch

 

 


 

 

Nexus 5X

 

Release Notes: 

 

  • Build Number: NMF26F
  • Android 7.1.1
  • December 2016 Android security patch

 

 


 

 

Nexus 6

 

Release Notes: 

 

  • Build Numbers: NBD91S and NBD91U
  • December 2016 Android security patches

 

 


 

 

Nexus 6P

 

Release Notes:

 

  • Build Number: NMF26F
  • Android 7.1.1
  • December 2016 Android security patch

 

 

 


 

 

 

Before Installing an Update

 

  • Make sure your phone is not rooted.
    Operating system updates are designed to work with the phone's original software. If your device is rooted or modified, we can't guarantee that the update will work properly or be able to predict its effect on your Republic device. See Rooting and User Modification for more info.

 

  • Clear your phone's cache.
    Clearing your cache ensures your device is at its peak operating state by clearing out any temporary or residual "junk" files from the device. See Clearing the Cache for instructions.

 

  • Charge your phone.
    Plug your phone in to charge, or make sure your battery is at least 50% charged before installing system updates. See Charge My Phone for more info.

  • Connect to a WiFi network.
    Your phone must be connected to WiFi to install system updates. 

  • Check the amount of available space on your phone.
    Your phone will need enough space to download and install the update. The amount of space needed for a system update varies, but will be listed in the release notes before you download the update. 

 

To check the available space on your phone:

 

1. Go to Apps.

2. Tap Settings.

3. Tap Storage.

 

 

 


 

 

 

Installing an Update

 

You'll either receive a notification that there's an update available or you can check for one yourself in your phone's settings. If you receive a notification, tap on the notification and follow the instructions to download and install it.

 

Please follow the instructions below to install a system update from your phone's settings:

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap About phone.
  4. Tap System updates
  5. If there's an update available, you'll have the option to download and install it.

 

 

If you run into any issues, please contact Republic Help

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