Howdy, Republic Community!
Since the launch of our rebooted blog, Phone. Wallet. Keys. (PWK), we've been brainstorming as to how we can continue to use this area (formerly known as the Republic Blog) to keep in touch with our Community members. Starting today, we're repurposing this area
to be your news feed for quick access to support-related content. We're going to simply name this area "Help Updates." Here, we’ll bring together help and operational updates from across the support channels provided below (for example, information on the latest app update. A new app version just started to release today!). You’ll see fewer posts here than previously and they’ll include things like summary links about critical updates as well as support-related PWK posts.
PWK is still going strong and will focus more on lifestyle based Republic content with new dynamic features, such as subscription feeds and customizable content filters that let you decide what you want to read and how often. If you’re missing the Republic Wireless voice, don’t despair - we’re still talking! Head over to PWK to immerse yourself in all the things you love about Republic Wireless.
Meanwhile, in Community, we’ll continue to publish helpful information to keep you running smoothly. Here’s where you can find different types of Support information:
- System Status - If we’re having an outage or service issue, you’ll see it here.
- Health and Wellness - Track progress on known conditions.
- Release Notes - Details about operating system and RW App releases.
- Knowledge Center - Detailed documentation to help you use your phone and service.
- Open Mic (aka; Community) - Ask other RW members for help and advice.
To kick off this repurposed area, we just started to release a new app version today. There's not much in it other than some stability fixes, but you can check out the release notes here.
Thanks for reading, and we hope this newly repurposed Help Updates will keep you up to speed on support-related material!