Hi there. Here’s the weekly round-up:
Waves update. We sent out invitations for Wave E. If you’re in Wave E, check your email and grab your beta spot before the wave closes next week!
Upgrades. We are making good progress on the upgrade path for Wave A members, but we have a bit more testing to do before we’ll be ready to roll it out. We are in the final phase of our test plan, and we think it’s going to be worth the wait. Thanks for being patient with us as we get this just right.
Call drop over Wi-Fi issue. Some of you have reported calls were dropping after 10 seconds on Wi-Fi. We’ve been working on this issue and have identified the problem. We’re testing this now, but should be able to give you a fix for this soon.
Member Care. We updated the “Ask Us” tool this morning to improve how we address your help requests. You’ll notice we’ve included a few more options that will help us answer your question more quickly and efficiently.
Sarah’s going Over the Edge! In her spare time, sarahd has decided to do something pretty cool and we thought we’d let you know so you could cheer her on. Sarah will be participating in an event to benefit Special Olympics on October 6 called Over the Edge. If she raises $1,000 for Special Olympics, she’ll rappel off a 32-story building in downtown Raleigh. As a bonus, if she meets her fundraising goal, she’s going to dye her hair republic green. Check out more from Sarah here.
Think that’s all for now. See you next week! As usual, you can discuss this update here.