State of the Republic (v. 1, issue 19)

Blog Post created by sarahd on Jan 18, 2013

Way to go Anniston, AL for setting a new daily maximum snowfall record of 1.2 inches yesterday! This breaks the record of 0 inches. Here's this week's record of events for Republic:


Refunds update: We've been working really hard on refunds and have made great progress. A lot of you have probably already seen refunds come in. We didn't quite hit our deadline of today, but we're going to be working through the weekend and will be caught up early next week. We have sent emails to all members that are owed a refund and we'll send another email once the refund has been processed. If you have any questions or concerns, please don't hesitate to reach out to our Republic Help team. We thank you for your patience!


OTA update: We're getting closer and closer to the end of January and this means we're getting closer to the release of the OTA (Over The Air) update. We're still working with Motorola to get everything ready and so far so good. We don't foresee any delays and testing is going well.


Did you know? My Account is a self-service portal where Republic members can update their email address, credit card info, request to transfer a number and much more. My Account can be found at the top right hand corner of every page in our community. We also have a list of tutorials to help guide you through each process that can be managed in My Account. Check them out here.


Local community: Republic was the VIP dinner sponsor for the NCTA (North Carolina Technology Association) event held yesterday, January 17. The NCTA's mission is "Making North Carolina Number One in Technology and Technology Number One in North Carolina." Republic is proud to be a part of that mission. You can check out their website here for more info.


That's all we have for this week. Have a great weekend everyone and stay warm! As always, please leave your comments and questions here.