We've had a busy and exciting week here at Republic. We've made a lot of improvements to our service and added new features to help make your experience with Republic a better one. Let's review what happened this week along with some updates:
OTA update: Monday, January 28 we released the first Over The Air (OTA) update for the Motorola DEFY XT (single- and dual-band). The update included some fixes to known issues such as hearing an echo on calls or outbound calls not completing correctly. We also added some new features such as SMS over Wi-Fi and additional quality check points for Wi-Fi calling. For a list of additional items the update included visit the Product Guy's Top 10 List. If you're having any issues with the update, before or after, please contact the Republic Help team for assistance.
Wi-Fi+ app: The Product Guy hit us with a surprise this week by releasing our first Google Play store app called Republic Wi-Fi+. This app contains two widgets that help to improve Wi-Fi connectivity and track your Wi-Fi offload. One of the great features of a Play store app is the ability to integrate changes quickly. Based on your feedback, we're releasing an update today that'll reduce the level of strictness required when connecting to a Wi-Fi network. Check out the Product Guy's blog for more info about today's update. You can also leave feedback about how the app is working for you here.
E911: Included in the OTA is the ability to route emergency calls over Wi-Fi when cellular service isn't available. Emergency responders can respond more efficiently when there's a physical address associated with the call. You're required to have at least one physical address associated with each of your phone numbers. You can have up to three addresses per phone number and can be managed from the My Account portal. For instructions on how to manage your E911 locations, please follow this tutorial.
Wi-Fi Offload: Another My Account enhancement we added this week is the Wi-Fi Voice Offload tracker. Wi-Fi voice offload is the amount of calls you make over Wi-Fi compared to cellular. You can also compare your offload percentage with the rest of the community to see where you stand. This is a new feature and we have plans to include SMS and data offload percentages as well. We'd love to hear your feedback on how we can improve this feature. You can leave your feedback here.
That's everything we have for you this week. We want to take this opportunity to thank all of you for your support and feedback. We couldn't have done it without you. We also want to thank the Product Guy and his team for doing an excellent job on the OTA and other features. Good job!
As always, please feel free to leave your comments and questions here. Have a great weekend everyone!