Rolling rolling rolling, keeping the good news rolling:

 

New Help page: Today, we're proud to introduce a new Help page that we believe will vastly improve your member care experience. As you begin to use the new page, you'll notice faster response times, the ability to track your help requests in real time, an easy to read format, and much more. Making the decision to improve our Help page was entirely because of you, our members. We'll always incorporate your feedback and suggestions when improving our services. When you go to our new Help page, you'll notice only a slight difference at first. However, when you click on "Ask Us," you'll notice some changes. We've put together a tutorial for you in case you have questions. You can check it out here. We've also added a new handle @rwhelp on Twitter. You can use this handle for any questions you may have about our service or your account.

 

New phones: Some of you have been asking if the recent articles about Republic are true regarding the release of new smartphones this summer. We're excited to say yes! We'll be rolling out new smartphones, the first arriving in late summer, and some will have the latest version of Android and access to LTE. Our plan is to offer low, mid, and high end smartphones for a variety of users.

 

$50 Google Play credit: Addicted to games, movies, books, or apps? Motorola is currently offering a $50 Google Play credit to anyone who purchases a DEFY XT from February 18, 2013, through March 18, 2013. This means if you purchased (or plan to purchase) within the dates listed above and you stay with us for 30 days, you'll receive a $50 Google Play credit for each DEFY XT you buy. If you're an existing member, this would be a great time to add a line to your existing account. For full details surrounding this offer, check out our Google Play FAQ.

 

That's all we have for you this week. Thanks for reading!

 

As always, please feel free to leave your comments and questions here. We LOVE hearing your feedback!