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Issue with MMS (Picture and Group) Messages on Samsung Galaxy S7 and S7 edge

Blog Post created by beng Employee on Apr 20, 2017

Due to a recent update to the Android Messages app, members with a Samsung Galaxy S7 or S7 edge may experience issues sending and receiving MMS (picture and group) messages. If you currently use an S7 or S7 edge, you should install and use Textra as your default messaging app until a fix has been released for Android Messages.

 

How to Install Textra and Set it as the Default Messaging App

To install Textra and set it as the default messaging app on your phone, please follow the instructions below.

 

  1. Tap  Play Store from the app drawer.
  2. Search for Textra SMS.
  3. Tap Install.
  4. If prompted, tap Accept.
  5. Tap Open.
  6. Tap Start using Textra.
  7. At the bottom of the screen, tap Make default app.
  8. Tap Yes.
  9. Tap the three vertical dots in the top right corner of your screen.
  10. Tap Settings.
  11. Tap MMS.
  12. Tap MMS Behavior.
  13. Tap System.
  14. Tap Okay.

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