Thanks for your feedback on the new portal so far. We discovered a technical glitch, so we’ve reverted back to the Legacy portal while we check it out. Check back here next week for any updates.
We're very happy to let you know that we released a new version of the My Account portal today. At this time, there is a limited feature set, but it is functional. We wanted to give you a preview of what we've been working on. The legacy portal will remain fully functional.
In the new portal, you can:
- View service line information.
- Cancel a service line.
- View orders and invoices.
- Update your email address, password or payment info.
To get access to the new portal, there is a banner at the top of the current portal after you sign in. Click on Check it out and you'll be directed to the new portal.
The new portal is pretty intuitive, but just in case you need step-by-step instructions, we've added tutorials to the following existing documents.
For future reference, we're calling the original portal, the Legacy Portal and the new portal, the New Portal in documentation.
We hope that you like the new portal and we'll continue working to add new features. Please feel free to look around and let us know what you think here.
Thanks for reading!