Our Refer-a-Friend program is getting a facelift. Earlier today, we sent an email to our current Refer-a-Friend members letting them know that we’re making some updates and improvements to our Refer-A-Friend program. We wanted to share that news with the Community as well.
We see the Refer-a-Friend program as an ideal way to encourage our members to share the Republic Wireless brand with their friends & family. Our core mission —literally right at the top of the list— is to make smartphones more affordable and accessible for everyone. The program is a bonus, a perk, an extra way to save on top of a model that already allows for massive savings. We very much believe in the referral model and want to make sure that the program works efficiently for you (our referrers), for your personal connections (the referred customers), and for us as administrators and financiers of the program. Fact is, our current referral platform wasn’t working as well as it could, and didn’t make sense with our new pricing plans. As our partnership neared a close with our vendor, we needed to decide: keep using what you, our customers, have told us doesn’t work, or try to make it better. We chose better.
So what’s changing?
- On February 28, 2014 at 11:59 p.m. ET, our current referral program will come to a close as we develop a new program. As of March 1, 2014, we won't accept any NEW referrals through our current Refer-a-Friend platform.
What does this mean for me?
- You will still get credits for anyone who purchases a phone with your link before February 28, at 11:59 p.m. ET.
- All of your "old" credits will remain within your account and be credited as normal.
We have learned a lot over the last year with our current platform and we are 100% committed to getting the new Refer-a-Friend program up and running as fast as possible. Our team is dedicating an extraordinary amount of time right now to our new program and we have all the confidence in the world that when we roll it out to you in the near future, you're going to find it significantly better and easier to use. We know it can be a pain to wait on the new program to roll out, but we want to make sure we get it right. Our goal is give your friends & family a great first experience with Republic Wireless so that we look good and you look smart for helping others learn about our brand.
Thank you for your continued support and all your help spreading the word so far!
You can find a full list of FAQ's about these changes here.
As always, please leave your questions and comments here.