Happy Post Thanksgiving. We hope everyone is ready to shake off their tryptophan-induced drowsiness for an exciting start to December. In case you were traveling in a snowstorm and missed it, we announced that we’ll be selling the new Moto X (2nd Gen.) for $399 starting Dec. 10th. You may have noticed what Motorola is doing for Cyber Monday as well. Worry not thrifty savers, we plan to roll out a similar opportunity to save even more on the 10th along with Moto Maker customization. More on that to come!
Some of you might be curious why we haven’t referenced that we were working on the new Moto X in our prior monthly recaps. As is most often the case, we were precluded from sharing this information given our agreements and negotiations with our partners. We can tell you now though that we’ve had our engineers, operations, and marketing staff working on this project for a good while along with Motorola’s and we hope that those who purchase a new Moto X will enjoy the product & service as much as we have.
NEW IN NOVEMBER:
Phone and Service Related:
- Announcement of the New Moto X (2nd Gen.)
- Open WiFi Notifications
- System Maintenance for DefyXT Members
- MMS for Google Hangouts
IN PROGRESS ITEMS THAT WILL IMPROVE YOUR EXPERIENCE:
Smaller scope items:
- Device Trade-in Trial Program
- New Shipping Options
Larger scope items:
- Launch of new Moto X (2nd Gen.) on Dec 10th
- WiFi Sharing & WiFi Login Features
- Web-Based Calling
- Email to SMS
- Cell to WiFi Handover
- Website Cart & Checkout Redesign
- Maintenance Releases for Moto X & Moto G for Android 4.4.4
- New Customer Facing Metrics within RW App
As always, please feel free to leave your questions and comments here. See you next month!
P.S. The Think Tank is a great spot to participate and get updates.