ajmaphone

Give Thanks. Turn it Off.

Posted by ajmaphone Nov 26, 2014

Break out the sweatpants with the extra-wide waistband cause this guy is getting ready to eat! In fact, the Republic team is already ahead of the game and had our huge company potluck last Friday. It was amazing! Golden turkeys roasted to perfection. Sweet potato casseroles of every make and fashion. And, some sort of weird yellow goo that, while unidentifiable, was still delicious (yes, I tried it. No regrets). Indeed, Republic knows how to Thanksgiving pre-game in style and we are ready for round two.

 

In true Republic spirit, we’re powering down tomorrow too. We LOVE smartphones. But we love our families even more (and weird yellow goo).  So we hope you’ll join us in powering your phone down, enjoying a great meal with your loved ones, and celebrating everything you're thankful for tomorrow.  One of the things we’re especially thankful for this year is you (latest Consumer Reports ranking anyone!?). 

 

Now, worry not, if you happen to have an issue, we’ll still be available through the regular help channels.  We understand that for a lot of you, you’ll be using your smartphone to stay in touch with some of those loved ones you’re so fond of. We aren’t gonna leave you hanging. If you need help, just shoot us an email at help@republicwireless.com or open up a help ticket over on our help portal and we’d be glad to do whatever we can.

 

So, with that, happy Thanksgiving from all of us here at Republic. You’re good people and we wish you could play the annual games of Balderdash, Catchphrase, and Settlers of Catan with us. Until that day, leave us any comments here. Happy Thanksgiving!

ApolloAnnounce_blog.jpg


Our detectives in the Think Tank got it right: We’re excited to announce that the all-new Moto X (2nd Gen.) is coming to Republic Wireless on Wednesday, December 10th—just in time for the holidays. And it’s worth celebrating, too, because This. Phone. Is. Awesome!

 

CNN calls it the best Android phone ever made. For those of you looking for the latest and greatest, this is it. The beautiful 5.2” full 1080p HD screen will make you—and more importantly, your friends—salivate. It knows when you’re driving and will read texts aloud to you for better safety. Or, you can even wave calls away with built in sensors that react to your hand. The new Moto X, with 16GB of internal memory, is faster, better looking and just feels good to hold. And, the best part? It’s available in black starting at just $399 from Republic Wireless – about $100 less than other no-contract options.

 

All the same “gotta have ‘em” features unique to Moto smartphones are back and easier to use than ever. Moto has housed Moto Voice and Active Notifications in just one Moto app, which helps make personalizing and using your phone a breeze, not to mention, you can switch up your launch phrase from “OK, Google Now” to “Hey, Handsome.” And, as always, Moto Migrate lets you transfer your contacts, pictures, messages, and more from an iPhone or other Android device in just minutes.

 

Still a novice in the smartphone movement? No worries! From on-device activation to daily, on-the-go use, the Moto X (2nd Gen.) is incredibly user-friendly and will walk you through the basics of getting started.

 

 

TAILOR-MADE

On the same day the new Moto X becomes available on Republic, you’ll also be able to order a custom device from Moto Maker. Make it all yours with genuine leathers, natural woods, or matted color backs. Accent it with metal, and laser-etch your name or monogram into the back.

 

For a base price of $399 through Moto Maker, you’ll get a quick, durable, top-of-the-line phone that can be as plain or as personalized as you want. There are thousands of ways to be one of a kind.

 

 

NEED MORE INFO?

For all the details on the new Moto X (2nd Gen.), check out our Overview page and browse through the phone’s Tech Specs.

 

As always, leave us any questions or (excited) comments HERE.

 

Still interested in the Moto X (1st Gen.)? Have no fear! It will continue to stay in the Republic Phone Family, along with the Moto G and Moto E. For a comparison of the Moto X (1st Gen.) versus the new Moto X (2nd Gen.), head HERE.

Member First.jpg

 

At Republic Wireless, we are fans of the unconventional. From our service offerings to our office culture, we spend a lot of time thinking outside of the proverbial box. At the forefront of our thoughts, of course, are our unconventional methods of member support. We work hard to ensure that our support model is constantly evolving to best fit the needs of our members. To put it simply, a positive support experience is important to us, because we know it’s important to you.

 

With that being said, the ultimate test for our support model happens on our launch days. A lot goes into adding a new device to the Republic Wireless line-up and we are always extremely excited to see the questions and orders roll in. We enjoy helping people stay better connected. Last month, we brought the Moto E to Republic Wireless (and the year isn’t over yet either ). Keeping on-trend with our past launches, as soon as that beautiful green “Buy Now” button appeared on the website, our members were out of the gate and racing to purchase their shiny new phones.

 

On the outside, this launch looked familiar, much like launches of the Moto G or Moto X, but there was one outstanding difference. The Moto E was our first launch to offer the option of LiveChat support. Meaning, that if you had a quick question about the tech specs of the Moto E or were experiencing an issue with your cart, you had the option to chat in real-time with one of our support agents. To no one’s surprise, this option of immediate resolution through LiveChat was incredibly popular with our member base.

 

With the launch of the Moto E, we saw six times the normal amount of chats. The member help area turned into the home base for a LiveChat rally. We had every possible agent from every possible department lending a hand in LiveChat. Needless to say, the member support floor got a bit loud. Through the furious clicking and clattering of keyboards and questions, our support team made sure our members’ questions were answered quickly and accurately. With fist bumps and high fives flying about, the Moto E launch was exciting, electric and the absolute epitome of what we want our member support model to look like.


We’re not claiming that our support model is perfect by any means, but we do like to celebrate our wins. With the smoothest launch to date, the addition of LiveChat to our online support model can definitely be considered just that, a win. Collaboration has always been a key part of our support model and we want to keep it that way. While we seek out new avenues to enhance the  Republic Wireless experience, we also look to you, our members, for your feedback on our support model and service. As always, we would love to hear about your experience with our LiveChat tool or our support model here. Thanks for being with us!

What Do You Love?

Posted by katrina.k Nov 21, 2014

At Republic, we aren’t actually corporate robots stored in closets at the end of the work day (although I, for one, welcome our new robot overlords). We’re people with talents, hobbies, and interests outside of our work providing value for our members through our phones and service. If you happen to wander the halls of Republic HQ in Raleigh, North Carolina, you’ll see dozens of framed photos of employees that answer the question: What Do You Love?

 

 

image (2).pngimage.png image (4).png

 

 

The photo series started out the same way most projects here at Republic do: wanting to do something different and more personable. Our art director (and official Mayor with ZERO votes), Sledge, used to take hundreds of routine headshots of employees, but came up with the unique twist to fill Republic HQ with art for just the cost of the frames. “A lot of people [who visit] say ‘Wow, that’s really cool!’. It has an effect on people,” he said, mentioning that visitors are excited to bring the idea back to their own offices.

 

There are a few rules (no live animals or guns), but employees are free to bring items to decorate the shot. Each photo brings a little of the subject’s personality, even if there’s more than one photo representing a hobby or interest. “We did three or four versions of shoes [photos], and they all came out different,” Sledge said.

 

 

image (3).pngimage (1).pngimage (5).png

 

 

This month, we’re adding new photos to the collection. Since the first photos were taken a few years ago, we’ve added quite a few new team members...and there’s plenty of wall space to keep decorating!

 

Have a hobby you’d like to share with the Community? We’d love to see your What Do You Love? photos (as long as they follow the Community Guidelines, of course)! Leave your comments (and share your photos) here.

This August, I set off on an audacious goal - to backpack almost 500 miles across the tops of the Pyrenees, from the Atlantic Ocean to the Mediterranean. The journey, which would take me 47 days and about 27 miles of elevation gain/loss, followed the Haute Randonee Pyreneean (HRP), which is considered to be “the idea of a trail” rather than a well marked path. Well, just “the idea” of it was a little bit terrifying, and a whole lotta thrilling.

 

Yet Another 5 Star Tent Site: I’ll give you a second to find my tent...that’s it down by the water, dwarfed by this beautiful bowl, where it’s almost impossible to tell the mountain from its reflection in this pristine alpine lake.

 

The most common question people ask is, “What was your most memorable experience?” Oddly, the most memorable experience wasn’t an experience, it was the sensation of being fully present for almost 2 months. Every day followed the same basic structure:

 

  • Wake up, face east
  • Walk 3-4 hours up the side of a mountain
  • Walk 3-4 hours down the side of a mountain

 

 

Trail Traffic Jam: I affectionately renamed the trail the Path of Poo, as the livestock have diligently fertilized every inch of the landscape. The daily soundscape was dominated by cowbells, marmot shrieks, the piercing call of vultures, and the never-ending tromp of my boots.

 

 

 

“Vente de Fromages” - Buying cheese from a shepherds cabane. Unlike the wilderness backpacking areas I frequent in the US (eg; Great Smoky Mountains National Park), the Pyrenees have been cultivated for thousands of years and you’re never more than a few hours from a village or refugi. Food was abundant, fresh, and reasonably priced.

 

This purity of purpose, the single-threaded nature of simply moving forward every day, and the complete lack of distractions around me - these allowed me to be fully present in a way I’ve never experienced before. Every day, I was privileged to crest a mountain and be surrounded by 360 degrees of forever. And for 47 days, that experience never lost its blissy (yes, that’s a word, I made it up) awesomeness.

 

brits.jpg

Trail Culture: If you haven’t backpacked, it sounds terribly gritty and harsh. In reality, the grit is 100% balanced by the moment captured in this photo: you’ve hauled yourself up over a mountain and at the crest, layers of mountain ranges unfold behind and before you as far as the eye can see. You’ve been dancing in and out of the clouds all morning, and you collapse for a blissful rest, soaking up the midday sun, exhausted from a mornings accomplishment and surrounded by your tribe of fellow backpackers.

 

Daily Averages

 

  • Miles:  16.26 (According to FitBit. Doesn’t add up to 500 miles, I know.)
  • Flights of stairs up: 292  (down should be the same, too)
  • Elevation gain/loss: 0.6 mile up, 0.6 mile down (aka; 3280 feet)
  • Steps: 35,635 (1.74 million steps total)
  • Calories: 3627

 

snow blue.jpg

Scary Moments: We crossed over this snow mass without the proper equipment. When we met others at the Refuge that evening, the conversation focused on the question: if you slipped, would you get enough momentum to bounce over the crevasse and maybe survive the freezing lake, or would you fall into the crevasse and be done for? Gulp.

 

I’ve always believed that travel is a mind opener. A good trip forces you to step outside your comfort zone. From something as simple as not knowing how to ask for the restaurant bill to something as complex as not understanding the Catalan Independence protests taking place outside your restaurant window, experiences outside of your routine shed new light on your normal and mundane habits. And seeing the mundane with fresh new eyes can allow you to make innovative connections and emotional leaps of faith that can change your life.

 

 

 

view a5.jpg

Who Needs a Shower? When you’re surrounded by pristine mountain lakes with views like these, a shower just can’t match the experience. A plunge into freezing water build character!

 

It occurs to me that these same qualities are what attracted me to work at Republic Wireless. We’re a company that isn’t afraid to challenge the norm, step outside our comfort zone, and take on audacious goals. Just like my trip, that can be a little bit terrifying, but it’s a whole lotta thrilling!

 

 

Hey, is that a Republic Wireless shirt? RW was awesome in supporting me to take this trip. They had no hesitation about me taking a 2 month leave of absence, my coworkers enthusiastically followed my preparations and journey, and Republic even loaned me an emergency tracking device. They were also gentle with me during re-entry to civilization - not laughing too hard when I had an emotional breakdown over the huge number of choices on the office coffee machine.

 

Moto X Marks the Spot: My Republic Wireless Moto X was a great travel companion. I used the GaiaGPS app to find my way across this “idea of a trail.” That’s not to say I didn’t get lost - for example, crossing a boulder field like in the photo below, where’s the path? - but GaiaGPS always got me back on track with amazing precision. The photos...well, they speak for themselves (disclaimer: not all I posted here were taken with my Moto X, but the Moto X ones are just as spectacular, clear, and crisp). And while there wasn’t much WiFi in the mountains, on the rare occasions when I hit a WiFi spot, I could call home seamlessly to reassure my mom that I was having the time of my life.

 

It's no coincidence that this company supported me in pursuing this adventure. Similarly, I'd like to encourage you all in the same: identify your own dream and find a way to make it happen. It's worth it, I promise.

 

Up the Chimney, Tears of Amazement: This photo was taken just before one of my most emotional moments of the trip. After 43 days of backpacking, I was vaguely aware that the finish was near. But it still didn’t seem real, neither that I could accomplish this amazing route nor that this beautiful trip might end. After scaling this rock face, I looked east from the summit and saw the Mediterranean for the first time...and burst into tears. The dream had become a reality, I had actually done it. And in 4 days, it would be over.

 

The End...or not: Relaxing on the beach at Banyuls-sur-Mer, after a quick dip in the Mediterranean. Seven weeks previously, I had collected a vial of water from the Atlantic with a plan to pour it into the Mediterranean. But as I stood gazing across the water, I suddenly knew that pouring it out would signify an end, and I just wasn’t ready for that. So for now, the vial remains in my backpack in my closet, ready for my next move.

 

Full day-by day descriptions at my blog

 

Please feel free to share your thoughts here.

Open WiFi Prompt.pngConnecting to WiFi just got easier. Today, we’re launching a new WiFi feature (in Beta) that will prompt you to connect to nearby open WiFi networks. This new feature will come in handy when you’re away from your typical WiFi networks. So, how does it work? If you’re around an open WiFi connection with good signal strength for around three minutes, you’ll receive a pop-up message on your screen. Simply tap Connect and you’re all set. There are so many public hotspots these days, you probably aren’t even aware that you can connect to one. With this new feature, you’ll be able to connect to more WiFi more often, which is better for everyone.

 

For example, let’s say you’re out having a cup of coffee with some friends. You’re having a good time, not even thinking about if you’re connected to WiFi or not. Your friend starts talking about a movie he saw recently and for the life of him, he can’t remember the main character’s name (don’t you hate it when that happens?). You immediately grab your phone to check IMDB, because you want to be the hero that relieves your friend’s suffering of the classic “it’s on the tip of my tongue” syndrome.

 

You’re not the only one grabbing for your phone though, all of your friends are grabbing their phones as well. Now it’s become a race. Who will get to the answer first? You will, because you have Republic’s newest feature telling you that there’s an open WiFi network available. While your friends are stuck waiting for the page to load on 3G or 4G, you’re already connected to WiFi. Who’s the hero now? You are.

 

Since this new feature is in Beta, we’d love to hear your feedback, so we can continue to improve it.

 

Thanks for reading!


486105169.jpgToday, our Republic Wireless Community added our 100,000th registered member! That’s a lot of people connecting, communicating and collaborating to create new solutions together. Our Community members, all of you, are committed to each other as human beings. Not just because you need help with your service, but because like us, you believe we’re all in this together. You prove it all the time with the incredible things you do for each other that are well worth celebrating.

 

Every day, we’re inspired by the support and encouragement that we see flowing between members. From celebrations to troubleshooting, from stories of despair to stories of success, from “rants” to kudos - you’ve helped build a community that is so much more than a tech support forum. It’s the heartbeat of Republic Wireless.

 

To mark 100,000 registered members and this awesome milestone, let’s spread the power of what a vibrant Community can do by taking it to the streets! Here's a challenge: let's perform 100,000 good deeds in the communities where we live and use our RW phones. Here’s how:

 

Celebrate our Community in your community:


  • Do something good over the next 4 weeks (Nov. 14 - Dec.14). You choose - donate food to a food bank, perform a random act of kindness, volunteer for a cause you believe in, whatever.

 

  • Record your good deed(s) here so we can add them up. How you represent your deed is up to you. If you volunteer for 10 hours, count 10. If you do 1 random act of kindness, count 1. If you donate 10 lbs. of food to the food bank, count 10. Just keep it real, folks.

 

 

That’s it! The reward is simply the satisfaction of giving something back through the power of positivity. Thanks to everyone who participates, and thanks to all 100,000 Community members who have gotten us to this point!

 

As always, leave your comments (and share your story) here.

UPDATE: The maintenance will take place on November 20, 2014 from 4:00 a.m. to 8:00 a.m. EST. Please follow along here for the latest updates, during and after the maintenance.

 

This post is primarily for our amazingly loyal, dedicated, members still rocking our BETA device - the DEFY XT - on Republic service. But it’s important, so we wanted everyone to be aware of what’s happening.

 

During the week of November 17th, we'll be doing some server-side maintenance that will move DEFY XT phones from their old legacy servers onto the newer server infrastructure as all our other Republic devices like the Moto X, Moto G, and Moto E.  Keep an eye out for an email from us announcing the actual date and time of the maintenance.

 

But first, we encourage all DEFY XT members to install the latest version of our software to ensure the best possible experience. If you aren't able to update, that's okay. We've ensured that your phone will still work even after the migration to the new server.

 

How do I know if I am on the latest software version?

The latest version of the software is Build Number 1_65K_1027.  If you have this version, then you don't need to do anything.

 

You can find out what version you are currently running by looking at your device settings:

 

From the main screen, tap the hamburger-looking Menu icon (the one that looks like three horizontal lines stacked on top of each other- you like our super-technical description?), choose Settings, choose About Phone, then scroll down to the bottom, where you'll see Build Number.

 

How do I get on the right version of the software?

If you aren’t running the version listed above, you'll need to do a software update. You MUST be on WiFi to download the update.



Here’s how you do that:

 

Detail Images

(click to enlarge)

  Follow the step-by-step tutorial below
menu-1-128.png

1.

Tap the “hamburger” Menu icon (looks like three lines - again, real technical) on the bottom left of your phone.

clicksettings.png

2.

Tap Settings.

settings.png

3.

Tap About phone.

about.png

4.

Tap Phone updates.
phoneupdate.png5.Tap System updates.
device-2014-10-20-094106.png6.An Update available pop-up will appear. Tap Download.

 

Note: The download will take some time.
updateinstall.png7.

Tap Install now.

 

Your phone will restart once installation is complete.

complete.png8.Once the update is complete, your screen will display the message "The software update was successful!"

 




Reasons the latest version might not install for you:

 

  • Out of Memory
    Older builds may need to uninstall Facebook updates and other apps in order to have enough space to download the update.  Once the update is done you can simply re-install these app updates.

 

  • Already on the latest version
    If this is the case, you are already prepared and ready for the move. Way to be ahead of the curve!

 

 

Why is Republic doing maintenance?

Better service! There are a number of updates that we've made to calling performance since launching the DEFY XT on the new infrastructure that we want you to be able to take advantage of.  Additionally, we're replacing parts of the infrastructure that have been in place since we originally launched with the LG Optimus (RIP dear friend) in 2011 that need to be taken outside and “Office Spaced.”

 

We also want to make sure that you're getting the latest updates on the server for your DEFY XT, like short codes.

 

What is the maintenance going to fix?

Stability, call quality, and a longer life for the DEFY XT devices! Oh, and short codes for SMS will be available for you. Neat, huh!?

 

What is the maintenance NOT going to fix?

This will have NO impact on handover and MMS.  As we have mentioned in prior posts, these are things that can only be fixed with new software on the device.  This is not new device software.  This is just to ensure that as many of the DEFY XT phones as possible are on the latest version.

 

What happens after I update my DEFY XT software?

Look out for an email from us outlining exactly WHEN the maintenance will be happening, and some additional instructions about what to do AFTER the maintenance has completed, to make sure that your phones are fully operational on the new infrastructure.

 

Thanks! We look forward to those DEFY XTs move into their new homes as smoothly as possible next week. As always, leave any comments or questions you might have.

 

Stay WiFi my friends,

 

The Product Guy

We’ve talked a lot this week about collaboration, either in other companies we admire or within Republic. Working together as a team to come up with a creative solution is a way of life for us. It’s in our DNA. It’s for this reason that we created the Community and the Think Tank. We want to extend our spirit of collaboration with our members. Just like ajmaphone pointed out earlier this week in his blog about Tesla, sharing an idea with many can only improve it for the greater good.

 

DSC03004wtmk.jpgWe fully recognize that we have some pretty smart and knowledgeable members in our Community. Some of them spend large amounts of their time helping other members, just because they want to. They embrace the same collaborative philosophy that we do and want to help make Republic even better for everyone. It’s for this reason that we’ve given some of our members their own personal blog. It’s a way for them to share with the rest of Community what they’ve learned and how it can improve your experience with Republic.

 

In time, we’ll share all of our member’s personal blogs with you, but today, we’d like to highlight carlh's most recent blog about an offline navigation app that doesn’t use any cell data. With our recent Data Roaming Policy change, and the cost of cellular data rising in general, this couldn’t have come at a better time. When we announced the policy change, navigation was one of your biggest concerns. Nobody wants to feel lost or helpless while out traveling, including myself.

 

Carlh has tested several different types of offline navigations apps, but strongly recommends a new one offered through Nokia called HERE. While still in Beta, carlh explains that it’s already better than most of the other free or inexpensive offline navigation apps out there. It includes turn-by-turn directions and you can search for an address or a point of interest. And, the best part about this app is it’s free! So, check it out, give it a try and let us know what you think. Or, tell us about other offline navigation apps that you’ve tried. I know I’m going to give it a try the next time I travel.

 

Thanks for reading!


This is a big one! We are pleased to officially announce that MMS text messages over Google Hangouts are now supported on Republic Wireless. Tons of you have asked for this capability in our Think Tank and we get a little kick every time we’re able to cross another member suggested feature off the list. It’s collaboration at it’s finest. But allow us to gloat for a minute, because this was no small feat!

 

 

MMS+Hangouts.pngYou see, being able to send MMS over 3rd party apps is not as straightforward as it is with SMS in the Android OS. It simply wasn’t designed to easily send an MMS using an Android API. We were unable to modify any 3rd party apps accordingly, but you wanted it. Heck, we wanted it—we use the same phones and service you do, afterall. So, with determination, and our amazing devs and engineers being who they are, we created a solution from the ground up that will work for a majority of 3rd party messaging apps. How awesome is that!?

 

What does this mean for you? Well, for now we are just starting with Hangouts. You can now have a truly unified interface to send and receive Hangout messages, SMS, and MMS all in one place! To get this going, follow the Hangouts instructions here. However, just like with Hangouts, there is opportunity over time to get other 3rd party messaging apps enabled too. Use the Think Tank to vote for your favorite app.

 

So go! Get to texting pics and videos to your friends and family over Hangouts. It’s a cool new feature we’re proud to offer. You asked for it. It didn’t seem possible. We created it anyway.   We will never settle. If a solution doesn’t exist, we’ll invent one to get us there. For you, and for us.

 

 

 

Enjoy, and feel free to leave us any comments here.


If anyone is a fan of the show “Silicon Valley” on HBO (and if not, why?!, it’s flippin’ great), there is a scene mid-season where the main characters go to a TED Talk conference to present their new, disruptive tech idea. Every. Single. Company at the event gets up on stage and says with a note of self-inflated importance: “Our mission is to make the world a better place.”  It is a simple thing to say, and the joke of the scene is just how many companies recite that line. Some companies actually even mean it, but how many actually act on it? And if they succeed, how? We have some ideas of our own at Republic, but also always have our eye on other companies we think are getting it right. We draw inspiration from those that seem to hold similar beliefs to our own and what they do to actually make their mission happen.

 

One of our favorite examples is Tesla Motors. Here’s a company that perfectly fits into the “make the world a better place” mission statement with their take on electric cars. How they proved they meant it was a masterstroke of business strategy. Tesla started with a product that was good. Like really good. Their Model S car actually broke the crash test machine, making it the safest car ever made. And at every turn, they have overcome litigation that kept them from selling their cars to people because they believed in what they were doing. Then, in a moment of pure brilliance, they opened all their patents to the public.

 

 

Oh, to be at the table when that decision was made. How do you beat the game the big guys are throwing at you? Don’t play. By releasing all their patents to the world, Tesla definitively proved they are out to make the world a better place and they don’t care who helps. Now the big car companies like Ford and BMW are experimenting with their own Tesla units and are figuring out ways to implement Tesla tech into their cars (sound familiar?).


-1.jpg

Their office is nerdy like ours too!


And what is Tesla’s response at the end of the day? Neat! “This is actually good for Tesla and the electric vehicle industry,” says Chief Executive Elon Musk. “You want to be innovating so fast [that] you invalidate your prior patents."  Essentially, they’re saying what’s good for the goose is good for the gander. And we feel the same way about WiFi + Cell. As the big guys start catching up with WiFi + Cell plans of their own, we thinks it’s great! It means more people can stay better connected and enjoy the value that you have been this whole time. It also means we get to go after the next industry head-scratcher and fix that too (more on that to come...).

 

Meanwhile, we love what Tesla has done to collaborate with their customers and even their competitors. They innovate, not for just the sake of a profit margin, but to actually, in fact, make the world a better place. What companies stand out in your mind as a cut above the rest? Tell us about them or just let us hear from you, here. Thanks!

Happy Halloween!

 

Before we start, here’s a photo of some adorable children from our annual Halloween kids bash for all the little Republic team members.

 

 



 

 

Now, onto the good stuff! October’s Republic Recap covers what you might have missed in the month of October.  Our biggest news was the launch of our newest device, the fantastic $99 Moto E.  Feedback on the Moto E has been great and our game changing $10 Voice & Text monthly plan reigns as the most popular choice for this device.  Cellular data?  Nah, we’ll get by with WiFi and love it all the way to the bank

 

 

NEW IN OCTOBER:

 

Phone and Service Related:


Support Enhancements:

  • A Welcome Campaign for All New RW members
  • Member Service Tools (Internal)


Other Improvements and Releases


IN PROGRESS ITEMS THAT WILL IMPROVE YOUR EXPERIENCE:


Smaller scope items:

  • Device Trade-in Trial Program
  • New Shipping Options


Larger scope items:

  • WiFi Sharing & WiFi Login Features
  • Open WiFi Notifications
  • Web-Based Calling
  • Email to SMS
  • Cell to WiFi Handover
  • Website Cart & Checkout Redesign
  • Maintenance Releases for Moto X & Moto G for Android 4.4.4

 

As always, please feel free to leave your questions and comments here.

 

P.S. The Think Tank is a great spot to participate and get updates on.


JW 14.jpeg




 

As some of you know, Jive is the software platform we use to run this very Community. Last week, seanr and I had the opportunity to attend the JiveWorld conference in Las Vegas. In spite of the famous saying, “what happens in Vegas, stays in Vegas” I’ll share our experiences with you today.

 

 

 

 

 

 

 

 

 

 

 

 

First, let’s get you a little more familiar with Jive and what they do:

 

 

 

 

 

 

For those of you that didn’t (or couldn’t) watch the video, the spirit of Jive is to get people to work better together by connecting, communicating and collaborating. They accomplish this by providing a full suite of their own products, plus partner with technology corporations such as Cisco, Okta, Totango and Bunchball in order to provide seamless integration with the latest and greatest features.

 

Now that you’re a little more familiar with Jive, I’d like to share with you my experiences and takeaways from the JiveWorld conference.

 

 

OK Go!

OK Go.jpg

Nothing like a rock show to get your blood pumping at 8:15 in the morning—which for me is usually 20oz of coffee, but this seemed to do the trick as well. In case you don’t know, OK Go is a quirky alternative rock band best known for their elaborate music videos, such as the treadmill video. It’s because of their elaborate videos that attracted Jive to them. By connecting, communicating and collaborating, they were able to create these highly imaginative and incredible videos.

 

 

 

As a demonstration, Adam Sadowsky, CEO & Founder of Synn Labs had the opportunity to work with OK Go on a large scale Rube Goldberg machine. For those of you that don’t know, a Rube Goldberg machine is some sort of contraption or device that is set up to perform a simple task in a complicated way, usually in a chain reaction. After three months of building, 85 takes, over 100 Home Depot runs, a broken high heel, and destroying more than 10 TV’s and two pianos, this was the outcome:

 

 

 

 

 


JiveWorld Sessions

JiveWorld wasn’t just about OK Go and Rube Goldberg machines, although they were quite entertaining and their spirit of working together really resonated with me. But, as with any conference, there were lots and lots of sessions to attend. Depending on where youWhy attend JiveWorld.jpg fit in your organization, there are different tracks to follow. I hunkered down mostly in the external and internal community tracks for obvious reasons, but there were also advanced, developer and product tracks. I attended sessions like: Increasing and Managing Engagement with Gamification and Analytics, Building Communities that Engage and Delight and the JiveX Product Roadmap.

 




So how does all of this correlate with Republic?

Being able to connect, communicate and collaborate with other Jivers (yes, that’s what we call ourselves) really opened up the floodgates to what is possible with Jive. It isn’t just a software platform, it’s a better way to work together and to remind ourselves that you aren’t just our customers and this isn’t just my job, but that we are all members of something much bigger than that, a Community.

 

 

JiveX Cloud.png

 

 

I, myself, am looking forward to some of the enhancements available with our next upgrade to JiveX in the coming months. With the upgrade to JiveX, we’ll be able to integrate with our ticketing system and Google Drive. We’ll also be able to introduce a gamification module and new features for discussions and documents.

 

 

 

 

 

 

I hoped you enjoyed reading about JiveWorld ‘14, please feel free to share your thoughts here.

 

P.S. For those interested, here are some pics I took while in Vegas. And for the curious, I did get a chance to gamble a little and ended the trip $40 up, woohoo I’m rich!

 

 

Vegas Day.jpgVegas Night.jpgVegas Pool.jpg

 

Vegas Sean.jpgVegas Shoe.jpgVegas Chewbacca .jpgVegas Eiffel .jpg

 


mk.a

200 Miles Down, Much Tuna Eaten

Posted by mk.a Oct 27, 2014

Hey everyone,

 

MK here from the Marketing team, reporting back on the Tuna Run 200.

 

The Tuna Run is an annual two-day 200 mile relay race from Raleigh, NC to Atlantic Beach, NC. The course started in Garner, North Carolina, just outside of Raleigh and continued east and south of Goldsboro, NC and Kinston, NC until it reached Emerald Isle, North Carolina on the Crystal Coast, just south of the Outer Banks. The last 20 miles of the race ran up the island to finish on the boardwalk at Atlantic Beach. There were a total of 69 teams that participated and we made up four of those teams with about 60 employees participating.

 

This was truly one of the more memorable experiences of my life (PSST… If there are any HR peeps out there reading this, this sort of team-building experience blows the roof off ice breakers and trust falls any day of the week). It was an amazing experience to go through a challenge like this with people in the company that I don’t often have the opportunity to work with on a day-to-day basis. It was also pretty sweet to see the people that I do get to work with regularly in a different environment and to work together to solve problems and achieve goals in different ways than we’re used to doing.

 

With all that said, let’s get to it.

 

Many of the runners kicked off the day bright and early at 6am:

 

15555155905_8b2e95f87e_z.jpg

 

Fortunately, my van wasn’t scheduled to start until about 11am, so we got a bit more rest before beginning the challenge. This is me finishing up my first leg:

 

14934054964_36637e01b0_z.jpg

 

Most of us ran three legs spread out over the 200 mile journey and we each had temporary tattoos with the directional turns listed out for us:

 

15369129077_935315532f_z.jpg

 

With this being a relay race, we used snap bracelets (what’s up 1992?) as the batons. Check out that sweet handoff:

 

15369538800_7844a4f48c_z.jpg

 

This handoff? Not so much.

 

15555889772_0bfefd267a_z.jpg

15369034767_a0af3e1a4e_z (1).jpg

15552366361_909e40fc7e_z (2).jpg

14934857303_5b266b71b7_z.jpg

 

On the right is our CEO. I know, right? There’s seriously an amazing company culture around here. I mean, he’s right down in the trenches with us and we’re all having a blast pushing through this challenge together.

 

15552801311_f17cca9294_z.jpg

 

From sweetpotato fields to cotton fields, we certainly weren’t lacking any beautiful scenery running through eastern North Carolina:

 

14935268283_942b52455b_z.jpg

 

15552518981_c5b074f9c4_z.jpg

 

14934557914_97dfbbb79b_z.jpg

 

There were a few comical moments, like this schoolbus-turned-sweet-potato-hauler:

 

14934331334_4d2d649193_z.jpg

 

Lots of time spent stretching:

 

15529553571_61b7433908_z.jpg

 

Lots of time spent beast-moding it:

 

15368581559_054cda9341_z.jpg

 

Oh, and just an FYI: when you’re running over a period of 30 hours, you’ll sleep just about anywhere:

 

14934254134_a79bfcc16b_z.jpg

 

Case in point:

 

14934400604_c742ee6727_z.jpg

 

One of our teams embraced the porta-potty reality to the fullest, naming their team the North Carolina Porta Potty Tour.

 

15552477191_0fddf25cd9_z.jpg

 

#PottyInTheUSA

 

14934442154_1a90eea604_z.jpg

 

#WhereDaPottyAt

 

15556112952_91f682bf4f_z.jpg

 

Word.

 

15533089212_4e9ef17762_z.jpg

 

Complete with t-shirts and all:

 

15531451866_a36aaec9b6_z.jpg

 

I unfortunately was assigned the leg that covered the Emerald Isle Bridge...70 foot elevation climb on about 3 hours of sleep = not so fun.

 

14934331814_806a0cacbf_z.jpg

 

Hard to keep your eyes on the road with that gorgeous view of the Intracoastal Waterway:

 

15346034238_f3a027101d_z.jpg

 

And the view at the top of the bridge was even more distracting:

 

15552412321_6f62538c56_z.jpg

 

Once we were on Emerald Isle, we started catching glimpses of the ocean. After 200 miles, this is pretty much the sweetest sight one could possibly see:

 

15555528322_b089975616_z.jpg

 

When we saw the Atlantic Beach water tower, we knew the end was in sight:

 

15369821290_f21283b4a7_z.jpg

 

Oh heeeeeeeey finish line!

 

15346140107_21ee833014_z.jpg

 

Only one of our teams was a “competitive” team so the other three teams were made up of a wide variety of people with varying fitness levels and the overall feeling was a bit looser and more about simply enjoying the challenge. This competitive team was serious though. With an average pace of 7:07, they covered over 200 miles in just 23 hours, 50 minutes and 27 seconds, shattering the course record. Big round of applause for these guys! #Legit

 

15346447420_037d5fb99b_z.jpg

 

Killer pass count guys...

 

15369457227_9b9079612e_z.jpg

 

Here’s my team at the finish line. We came in a few hours after the competitive team :-)

 

14934933243_dd6c3139f6_z.jpg

 

Making it to the beach = priceless.

 

14934263694_e67d801a0e_z.jpg

 

The best.

 

14934378584_9243fb6fc4_z.jpg

 

Totally worth it.

 

15555949272_f0c823cf49_z.jpg

 

Seared ahi tuna, beachside:

 

15555094355_f8431ce269_z.jpg

 

View from the beach house:

 

14934957683_9883a4f6d7_z.jpg

 

Annnnnnd that about wraps it up! All in all, this was an incredible experience and I can’t wait to do it again next year. Tell us, what do you think of the Tuna Run? Have you ever done a long relay race like this? What were some of the logistical challenges you experienced? Would you ever consider doing something like this with your coworkers?

 

PS: At risk of fully exposing our level of crazy, I’m happy to share that just a few days later, 15 of us decided on a whim to run the Half Marathon at the Bull City Race Fest. Every single person finished and we’re now immensely enjoying showing our medals off :-)

Here at Republic, our reward for our work is helping add value to our members’ lives and making them happy while we do it. But it’s always nice to see positive press as well! There’s been so much lately, in fact, (what a good problem to have!) that we figured we should just put it all in one place.

republiclove.png

(image via Budgets are Sexy)

 

Check out what some of our favorite bloggers and tech sites are saying, and poke around a bit while you’re visiting them too. You might find other handy money-saving tips or even a chance to win a Moto E!

 

 

Clark Howard has featured Republic’s phones and services before, but his latest post about us is a great reminder for anyone starting their holiday shopping early:

Republic Wireless is the best deal out there if your budget matters [...] In the years since they’ve been providing service, however, the newest versions of Republic Wireless smartphones have improved and are better at seamlessly moving from Wi-Fi to cellular service and data.

 

 

The College Investor recently reviewed Republic and declared us the winner of their Best Cell Phone Plans for College Students, ranking us above the Big Three when comparing phone cost, monthly cost, and coverage options. With many US college and university campuses offering students WiFi, a Republic phone is a great, affordable option:

For someone living on a college campus or medium to large city (where WiFi is everywhere) then the price and perks of Republic Wireless cannot be beat!

 

 

Forbes Magazine also thinks Republic is a great fit for students:

Republic is a very different kind of carrier – they eliminate all the things that drive people nutty about the big carriers such as contracts, counting minutes, texts and how much data you use [...] a great fit for teachers and students – 99% of college campuses are WiFi enabled as are many secondary schools.

 

 

We’re calling our new Moto E the flip phone killer, but Living on the Cheap recommends Republic as a reliable alternative to traditional landline service too:

[I]f you walk out the door while you are on a WiFi call, the phone will switch to the cellular network and allow you to continue talking. This kind of flexibility makes for a lot of peace of mind...Republic hits the sweetest spot in cost and ease of use.

 

 

Bible Money Matters’s review of Republic shares a little of our company history and the gives a detailed breakdown of our phones and service plans. They also made an unboxing video that shows off our super-cool green box and even goes through the Moto X’s activation.

It ends up being cheaper than most of the other services that I’ve looked into, and if you have good WiFi coverage like I do, it can be considerably cheaper.  I’d definitely recommend checking it out if you’re looking to cut an out of control cell phone bill.

 

It’s a perfect marriage of frugality and reliable cell service! [...] A match made in heaven!

 

 

And lastly (this is a fun one), Budgets are Sexy declared that we’re their new favorite wireless carrier! (Woo hoo!)

I feel like I’ve stumbled across a gem here...

 

They’re also giving away two new Republic Moto E smartphones with 3 months of free service - head over to their blog to learn more and enter to possibly win one!

 

 

So, there you have it - here’s what all the cool kids are saying about us. If you know someone you think might be a good fit too, but is still on the fence, send ‘em this blog to do the trick! And as always, share your thoughts over in the comments!

Filter Blog

By date:
By tag: