Republic 2.0 Plans

Staying true to our original Hybrid Calling model, our plans are designed to help members save money—just by using more WiFi. And if you have greater needs for cellular data, we have two sets of plans that will give you just that—yet still priced extremely low compared to other offerings on the market. This document covers our Republic 2.0 plans.

 

If you have any questions about our service and general info regarding coverage and the like, check out Your Republic Service.


Note: If you are currently on our 1.0 Plans or our original Beta plans for the DEFY XT, please reference Republic Wireless 1.0 & Beta Plans.

 

 

 

 

Republic 2.0 Plans

 

Thanks to the input we've received from our members and our continued dedication to innovating our service, we now offer new plans designed to give even greater control over your cell plans (as well as your wallet!) paired with our new Republic Refund™ program.

 

Working with the feedback from our amazing members we've cultivated the Republic 2.0 plans that allow you the ability to purchase as much (or as little) cellular data based on your needs and get credited back for what you don't use!

 

Chart2.0.jpg

 

Key features of the Republic 2.0 plans:

  • You can set a recurring monthly plan that best fits your celllular data usage needs.
  • You can add additional cellular data at any time from anywhere, whenever you need it.
  • Get paid back for the cellular data you don't use with your Republic Refund™.

 

Transition to Republic 2.0 Plans

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

Transitioning to the Republic 2.0 plans:

  • If you're currently a member but haven't yet activated the Republic 2.0 plans on your account, you can find the directions for doing so below.
  • Only account owners can make changes to plans or transition to Republic 2.0 plans.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Home Screen.png

1.

Tap Apps.

Republic App.png

2.

Open the Republic Wireless App.

Screenshot_2015-06-16-11-18-54.png

3.

Tap the Settings tab.

Settings Tab.png

4.

Tap persongear.PNG Manage Account tab.
Sign In.png

5.

You'll be prompted to sign in. You’ll need to use the account owner’s email address and password.

ToS .png

6.

Review the Terms of Service. Check the box and tap I Agree when ready.

Announcement Message.png

7.

Tap where it says Announcement! We have new plans for you!

Pick a New Plan.png

8.

You’ll be presented with your cellular data usage for the past three months. This will help you determine which plan will best suit your needs.


Tap Pick a New Plan, when ready.
PlansFinal.png

9.

Tap on the plan that you would like to transition to.

Taxes Transition.png

10.

You'll have a chance to review your plan change details. You can tap the Info Icon.png for information on taxes and regulatory fees.

Confirm Plan Transition.png

11.

Tap confirmbutton.pngConfirm Plan Change when ready.

Screenshot_2015-06-16-11-21-51.png

12.

You’ll be able to see your pending plan transition under Manage Account. Plan transitions don’t go into effect until your bill cycle date, so it will show as pending until that day.


You’ll receive a confirmation email letting you know that your plan change is scheduled to take place based on your next bill cycle date.

 

Note: Tapping the Cancel Icon.png will cancel your pending plan transition.

 

 

Change Your Plan

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

Changing your monthly service plan:

  • Plan changes do not go into effect until your next bill cycle date.
  • Only account owners can change plans.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Home Screen.png

1.

Tap Apps.

Republic App.png

2.

Open the Republic Wireless App.

Screenshot_2015-06-16-11-18-54.png

3.

From the Your Phone Info page, tap the green plus.png Quick Links icon and a list of actions will appear.

  • Change Plan
  • Buy More Cellular Data
  • Change Number
  • Customize Voicemail
Screenshot_2015-06-16-11-19-02.png

4.

Tap Change Plan Icon.png Change Plan.
Sign In.png

5.

If you're prompted to sign in, sign in with the account owner's email address and password.

CurrentOwnerPlan.png

6.

On the Manage account screen, you'll see your service line info, your current plan and a history of your service lines's plan changes and/or one time cellular data purchases.

 

Tap Current plan.

Screenshot_2015-06-16-11-20-54.png

7.

Tap the plan that you would like to be your new recurring plan.

  • Plan changes go into effect on your next bill cycle date.

 

Note: If you already have a pending plan change you will see both your current plan as well as the pending plan change:

pendingplan.png

Confirm Plan Change New Plans.png

8.

Review your plan change details. Tap confirmbutton.pngConfirm Plan Change when ready.

  • If you need to cancel your plan change request at this point, you can tap x.png Cancel next to Change confirmation.

 

You can tap on the Info Icon.pngInfo icon to get detailed tax info.

Screenshot_2015-06-16-11-21-51.png

9.

 

Once confirmed, you'll be taken back to the Manage account screen. Here, you can see your plan change pending and the date that your new recurring plan will take effect.

  • You can cancel the change by tapping the x.pngCancel button at any point.

 

You will also receive an email confirming your plan change request.

Plan Change Complete.png

10.

On the day your plan change takes effect, you'll receive a notification on your phone.

 

 

Change the Plan for a User on Your Account

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

Changing the plan for a user on your account:

  • Plan changes do not go into effect until your next bill cycle date.
  • Only account owners can change plans.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Home Screen.png

1.

Tap  Apps.

Republic App.png

2.

Open the Republic Wireless App.

Screenshot_2015-06-16-11-18-54.png

3.

From the Your Phone Info page, tap the green plus.png Quick Links icon and a list of actions will appear.

  • Change Plan
  • Buy More Cellular Data
  • Change Number
  • Customize Voicemail
Screenshot_2015-06-16-11-19-02.png

4.

Tap Change Plan Icon.png Change Plan.
Sign In.png

5.

If you're prompted to sign in, sign in with the account owner's email address and password.

CurrentOwnerPlan.png

6.

Under Manage Account, you will see your current plan as well as any recent changes you've made to your service line. Tap the drop down button next to your service line.

chooseserviceline.png

7.

Under Manage other service lines, tap the service line you'd like to make a plan change for

PlanForUser.png

8.

Tap the plan you'd like to switch to.

  • Plan changes go into effect on your next bill cycle date.
Confirm Plan Change New Plans.png

9.

Review your plan change details. Tap confirmbutton.pngConfirm Plan Change when ready.

  • If you need to cancel your plan change request at this point, you can tap x.png Cancel next to Change confirmation.

 

You can tap on the Info Icon.pngInfo icon to get detailed tax info.

Screenshot_2015-06-16-11-21-51.png

10.

 

Once confirmed, you'll be taken back to the Manage Account screen. Here, you can see your plan change pending and the date that your new recurring plan will take effect.

  • You can cancel the change by tapping x.pngCancel at any point before your next billing date.

 

You will also receive an email confirming your plan change request.

Plan Change Complete.png

11.

On the day your plan change takes effect, you'll receive a notification on your phone.

 

 

Cancel a Pending Plan Change

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

Canceling a pending plan change:

  • Pending plan change requests may be canceled up until 11:59 PM EST the day before your bill cycle date.
  • Only account owners can change a plan or cancel a pending plan change.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Home Screen.png

1.

Tap  Apps.

Republic App.png

2.

Open the Republic Wireless App.

Screenshot_2015-06-16-11-18-54.png

3.

From the Your Phone Info screen, tap the Settings tab.

Settings Tab.png

4.

Tap persongear.PNG Manage Account.
Sign In.png

5.

If you're prompted to sign in, sign in using the account owner's email address and password.

Screenshot_2015-06-16-11-23-36.png

6.

From the Manage account screen, you can see your pending plan change.

 

Tap the x.png Cancel icon in the Pending plan change box. The box will disappear, which means the plan change request has been canceled.

 

 


Data Purchases

 

 

One of the ways we've helped keep prices low with our 1.0 plans was cellular data management and staying WiFi-first. With that history and feedback from the Community we've developed cellular data buckets, eligible for Republic Refund™ program, to help you purchase the cellular data you want, use what you need and get credited for what you don't. Dollar for dollar, fair is fair.

 

 

One Time Cellular Data Purchase

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

One time cellular data purchases:

  • Available in .5 GB, 1 GB, 2 GB and 3 GB buckets.
  • Take effect immediately.
  • Cannot be used after your next bill cycle date.
  • Can only be purchased by an account owner.
  • Are eligible for our Republic Refund™ program.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Home Screen.png

1.

Tap  Apps.

Republic App.png

2.

Open the Republic Wireless App.

Screenshot_2015-06-16-11-18-54.png

3.

From the Your Phone Info tab, tap the green plus.png Quick Links icon and a list of actions will appear.

  • Change Plan
  • Buy More Cellular Data
  • Change Number
  • Customize Voicemail
Screenshot_2015-06-16-11-19-02.png

4.

Tap green plus.png Buy More Data.

Sign In.png

5.

If you're prompted to sign in, sign in with the account owner's email address and password.

Screenshot_2015-06-16-11-24-25.png

6.

Tap on the amount of cellular data you would like to purchase.

 

One time cellular data purchases:

  • Available in .5 GB, 1 GB, 2 GB and 3 GB buckets.
  • Take effect immediately
  • Cannot be used after your next bill cycle date
  • Are eligible for our Republic Refund™. program.

 

Note: If, after signing in, you're taken to Manage Account and see the following, you are probably logged in as a user. Please try logging in again to be sure you're logged in as an account owner:

Graycircle.png

data confirm.png

7.

Review your one time cellular data purchase details and tap confirmdata.png Confirm Data Purchase when ready.

Screenshot_2015-06-16-11-26-18.png

8.

Once confirmed, you'll be taken to the Manage account screen. From here, you'll see your Pending data purchase. It will take a couple of minutes to process.

 

You can tap therefresh icon.png Refresh icon to see if it's completed processing.

 

You will also receive an email confirming your one time data purchase.

Screenshot_2015-06-16-11-27-55.png

9.

Once your cellular data is available, you'll receive a notification on your phone.

 

 

One Time Cell Cellular Data Purchase for a User on Your Account

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

One time cellular data purchases:

  • Available in .5 GB, 1 GB, 2 GB and 3 GB buckets.
  • Take effect immediately.
  • Cannot be used after your next bill cycle date.
  • Can only be purchased by an account owner.
  • Are eligible for our Republic Refund™ . program.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Home Screen.png

1.

Tap Apps.

Republic App.png

2.

Open the Republic Wireless App.

Screenshot_2015-06-16-11-18-54.png

3.

From the Your Phone Info page, tap the Settings icon.

manageaccount.png

4.

Tap persongear.PNGManage Account.
Sign In.png

5.

If you're prompted to sign in, sign in with the account owner's email address and password.

CurrentOwnerPlan.png

6.

Under Manage Account, you'll see the service line associated with your device as well as your current plan, cellular data amount and recent changes.

 

Tap the drop down menu icon next to your phone number to see other service lines associated with your account.

chooseserviceline.png

7.

Under Manager other service lines, tap the service line you'd like to make a plan change for.

Screenshot_2015-06-16-11-21-51.png

8.

Tap the bluedata.png Add Data circle in the bottom right.

Screenshot_2015-06-16-11-24-25.png

9.

Tap on the amount of cellular data you would like to purchase.

 

One time cellular data purchases:

  • Available in .5 GB, 1 GB, 2 GB and 3 GB buckets.
  • Take effect immediately
  • Cannot be used after your next bill cycle date
  • Are eligible for our Republic Refund™ program.
data confirm.png

10.

Review your one time cellular data purchase details and tap confirmdata.png Confirm Data Purchase.

Screenshot_2015-06-16-11-26-18.png

11.

Once confirmed, you'll be taken to the Manage account screen. From here, you'll see your Pending data purchase for that specific service line . It will take a couple of minutes to process.

 

You can tap the refresh icon.png Refresh icon to see if it's completed processing.

 

You will also receive an email confirming your one time cellular data purchase.

Screenshot_2015-06-16-11-27-55.png

12.

You will receive a notification on your phone once your cellular data is available

 

 


 

 

The Republic Refund™ Program

 

 

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

  • The Republic Refund™ program is our way of ensuring that you only pay for the cellullar data that you use and get paid back for what you don't.
  • Dollar for Dollar. Fair is fair.



Detail Images

(click to enlarge)

Here's How it Works
Republic Rewards Infographic.jpg

 

Let's say you choose the $25 plan that includes 1 GB of cellular data.

 

Your $25 plan breaks down to:

 

  • $10 for Unlimited Talk & Text and Unlimited WiFi data

plus

  • $15 for 1 GB of cellular data

 

During your monthly bill cycle, you only use 0.5 GB of cellular data.

 

Half of $15 is $7.50, so instead of you paying $25 on your next bill cycle date, we'll subtract $7.50 and only charge you $17.50.

 

 


 

 

FAQ

 

Plans

 

Do I have to switch to the Republic Wireless 2.0 suite of plans or will there be a grandfather period?

While we’re extremely excited about the Republic Wireless 2.0 plans and the feedback we’ve received so far, we understand that sometimes these decisions can take time. With that in mind, we have a grandfather period for everyone on the Republic Wireless 1.0 plans to transition over. Members on the Republic Wireless 1.0 plans will have until August 1st, 2016 to make the transition.

 

Can I switch back to my original plan if I change my mind about the Republic Wireless 2.0 Plans?

Yes, you can switch - but only once. During the grandfather period leading up to August 1st, 2016, if your mobile phone service is eligible, you'll be able to switch back to the Republic Wireless 1.0 plans one time. After you switch back to 2.0 for the second time, you will stay on the Republic Wireless 2.0 plans.

 

I have a DEFY XT and a Beta service plan, how do the Republic 2.0 Plans impact my service?

While the DEFY XT is still a popular option among a lot of our members, it unfortunately does not have the device specifications needed to transition to the Republic 2.0 Plans or the Republic 1.0 Plans. So, you will stay on your Beta plan during these changes. For more information, check out the Motorola DEFY XT Overview.

 

If I buy a new phone, can I pick the Republic Wireless 1.0 Plan?

While all new service lines will start on the Republic Wireless 2.0 plans, if you replace a phone that was previously on the Republic Wireless 1.0 plans, you can activate your new phone with the same plan. Your phone can remain on that plan until the end of the grandfather period on August 1st, 2016. If your phone was a reactivation or you are starting a canceled line back up, they will automatically assign the Republic Wireless 2.0 plans.

 

Will my current data usage migrate to the 2.0 plans or will I start fresh with zero data?

Since you'll be transitioning on your normal bill cycle date, you will start fresh with zero data used.

 

How do I find my past data usage?

If you’re already a Republic Wireless member, you can also find your data usage on the Republic Wireless app under the cellular data tab. Once you have your usage history, you can plug the data into our online calculator to figure out how much you’d be paying per month on our Republic Wireless 2.0 plans. If your usage varies: check both your heavy-use months against your lighter-use months to get a good average, as the chart below shows:

SeasonalUsage.jpg

 

If you’re not currently a Republic Wireless member, you can check your cellular data usage history on your latest invoice.

 

Is Republic Wireless system data counted against my data usage?

Nope! Republic Wireless system data isn’t counted against your cellular data usage.

 

Can I still use roaming cellular data on the Republic 2.0 plans?

Yes. When you're in a roaming area, it will come out of your overall cellular data amount. Keep in mind that roaming cellular data is applied towards your cellular data amount at a faster pace (1 MB of roaming cellular data equals 18.3 MB of native cellular data). With the new version of the app, we've added notifications to let you know when you're in a roaming area and the ability to turn roaming cellular data completely off. Roaming cellular data is turned off by default in the app for Republic Wireless 2.0 plans.

 

How does 3G and 4G work with the 2.0 plans?

If your device is 4G LTE capable and you’re in a 4G area, your device will automatically connect to the 4G network. Otherwise, you’ll connect to the 3G network.

 

Billing

 

What is this going to cost me?

You will not be charged to transition to the Republic Wireless 2.0 plans. With the Republic Wireless 2.0 plans, you pay for the cellular data that you use and get paid back for what you don’t. Plans start at $5 (Wifi Only). The $10 Base Plan gives you WiFi talk, text, and data and cellular talk and text. On top of the $10 Base Plan, you can purchase cellular data starting at $7.50 per ½ GB or $15 per 1 GB. Get the full overview of Republic Wireless Plans on our website.

 

How do I know if I bought enough cellular data?

To get an idea of the amount of cellular data you should purchase, take a look at your past months cellular data usage. If you need additional cellular data, you can purchase more at any time, right from your phone. (link to data calculator / data usage history in app.

 

What happens if I don’t use all my cellular data? Will I receive a credit or a refund for any unused cellular data?

You will receive a credit on your account for any unused cellular data. This will automatically be applied to your next month's bill. If you have an additional credit balance after we have applied your Republic Refund™ to your next month's bill, you will receive the remaining credit as a refund to the credit card we have on file. If the credit card we have on file for you has been changed or expired, we'll mail you a check.

 

How is my Republic Refund™ calculated?

Your Republic Refund™ is calculated by finding the amount of cellular data that you did not use for the month and dividing it by 1024. 1024 is the amount of MB in 1 GB. Take that number and multiply it by $15 (the amount you paid for the 1GB of cellular data). Alright, so that’s a lot of words here’s the formula:

 

MB Unused / 1024 MB x $15 = Your Republic Refund™!

 

Let’s say you’re on the $10.00 Base Plan but know you’re taking a trip and you buy some data as a cushion for when you’re not near WiFi. You decide to get 1 GB of data for $15.00 as a one-time data purchase eligible for a Republic Refund™

 

1 GB ($15.00) of ceullar data (1 GB = 1024 MB) for your bill cycle

 

But! You end up only using 450 MB.

 

That means 1024 MB Purchased - 450 MB Used = 574 MB Unused

574 MB Unused /1024 MB = 0.56 GB

0.56 GB X $15.00 = $8.40 for your Republic Refund™

 

Since your bill is normally $10.00 a month, you can now credit that $8.40 and only pay $1.60 for your upcoming bill cycle. If your Republic Refund™ is greater than your normal bill cycle, your billing credit card will be refunded that difference.

 

What is cellular data usage rounded to for purposes of Republic Refund™?

With our Republic Refund™ program, we feel fair is fair. We don’t round your cellular data up (or down) and you’ll be credited for every MB you don’t use. Buy the cellular data you need and get refunded for what you don’t use.

 

Will my bill cycle date change if I switch to Republic Wireless 2.0 plans?

Nope! Your bill cycle date will remain the same as always. When you schedule your transition to the 2.0 plans, you’ll be transitioned over on your normal bill cycle date.

 

When is my bill cycle date?

  • On your phone:
    1. Tap Apps.
    2. Tap Republic.
    3. On the Your Phone Info tab, look under your phone number and current service plan. It will say Next bill date:

 

Do I still get two plan changes per bill cycle?

The way that the Republic Wireless 2.0 plans are structured, plan changes don't go into effect until your next bill cycle date, unless you are upgrading from the $5 plan. When you upgrade from the $5 plan to the Base Plan the change will take effect immediately. If you need more cellular data during your current bill cycle, you can add a one time cellular data purchase of .5 GB, 1 GB, 2 GB or 3 GB.

 

How are taxes calculated for the Republic Wireless 2.0 plans?

You can find tax information here.

 

If I have the 10% Beta discount, will I be able to keep that on the Republic Wireless 2.0 plans?

You sure can! Your 10% Beta discount will be applied to your monthly recurring charge and to one-time cellular data purchases as well.

 

What is cellular data usage rounded to for purposes of Republic Refund™?

With our Republic Refund™ program, we feel fair is fair. We don’t round your cellular data up (or down) and you’ll be credited for every Byte you don’t use. Specifically, we first count the unused data for the month (to the byte, no rounding) and multiply that by the price per byte. The final credit is rounded to the nearest penny. Buy the cellular data you need and get refunded for what you don’t use.

 

Is Republic Wireless system data counted against my data usage?

Nope! Republic Wireless system data isn’t counted against your cellular data usage.

 

WiFi

 

Do I have to be connected to WiFi if I need to purchase more cellular data?

Nope! If you run out of cellular data and you need to add more, you can do so even if you’re not connected to WiFi.