Email

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This document is intended for Moto E, G, and X users

 

 

Add or delete an email account

 

 

Add a Gmail account

 

  1. Tap Apps.
  2. Tap Settings.
  3. Under Accounts, select + Add account.
  4. Tap Google.
  5. You'll be asked if you want to add an existing account or create a new one.
    To create a new one, tap New and follow the prompts to enter your info.
    To add an existing account, tap Existing and enter your Gmail address and password.

 

 

Add an account for other email providers

 

If you're using an email provider other than Gmail, such as MSN or Yahoo, you can download their app from the Google Play Store.

 

To add an email account using the standard Email app:


  1. Tap Apps.
  2. Tap Settings.
  3. Under Accounts, select + Add account.
  4. Tap Email.
  5. Enter the email address and password for the email account.

 

If automatically setting up your account is unsuccessful, you can also manually add an email account.

You’ll need your POP3 or IMAP settings.


  1. Enter your email address and password for the email account.
  2. Tap Manual setup.
  3. Use the manual settings provided here by Motorola to complete setup.

 

 

Delete an email account

 

  1. Tap Apps.
  2. Tap Settings.
  3. Under Accounts, select Google or Email.
  4. Select the account you wish to remove.
  5. Tap Menu https://storage.googleapis.com/support-kms-prod/SNP_2949079_en_v0.
  6. Tap Remove account.
  7. Tap Remove account again.

 

 


 

 

Compose an email

 

 

  1. Tap Apps.
  2. Select Gmail or Email.
  3. Tap the New Email icon.
  4. When you’re done composing your message, tap Send.

 

 


 

 

Attach files to an email

 

 

  1. Tap Apps.
  2. Select Gmail or Email.
  3. Create a new email.
  4. Tap Menu.
  5. Select Attach file.
  6. Locate and select the file you want to send.
  7. When you’re done composing your message, tap Send.




 

 

Check for new messages

 

 

  1. Tap Apps.
  2. Select Gmail or Email.
  3. If you have one email account set up, your inbox will open automatically. If multiple email accounts are set up, choose an account to view that account’s inbox.

 

 


 

 

Manage email notifications

 

If email notifications are turned on

  • An email indicator will appear in the notification bar at the top of the phone when an new email arrives.
  • Tap the notification to open the email or view your inbox.

 

 

 

See Manage Email Notifications for more info on how to manage and troubleshoot email notifications for Gmail and the Email app.

 

 


 

 

Troubleshoot

 

If you're having problems sending or receiving emails, try these troubleshooting steps.