SMS (Text Messaging)

motoegx.png

This document is intended for Moto E, Moto G, and Moto X (1st and 2nd Gen.) users

 

 

For instructions on how to send a picture/video message (MMS), click here.

 

 

 

 

 

Set default messaging app

 

You can currently set only Messaging, Hangouts, or Google Messenger as your default messaging app. Please see Republic Health and Wellness for more info.

 

 

In Settings

 

  1. Tap Apps.
  2. Select Settings.
  3. Under Wireless & networks, tap More.
  4. Tap Default SMS app.
  5. Select Hangouts or Messaging.

 

 

In Hangouts

 

  1. In the app's menu, tap Settings.
  2. Tap SMS.
  3. Under General, tap Enable SMS.

 

 

In Google Messenger

 

  1. In the app's menu, tap Settings.
  2. Under General, tap Set as your default SMS app.
  3. In the Change SMS app? popup, tap Yes to confirm.

 

 

 


 

 

 

Send a text message using Messaging

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Messaging Icon.png

1.

Open Messaging.

Messaging Inbox - New Message.png

Messaging New Message To Field.png

2.

Select an existing conversation

 

OR

 

Tap the New Message icon at the bottom left of the screen, then enter a contact name or phone number or a new phone number in the To field.

 

Note: Phone numbers must be 10 digits (area code + phone number).

Messaging Type Message SMS.png

3.

Enter your message in the Type message bar.

 

(For other message settings, tap the Menu icon at the top right of the screen.)

Messaging Send SMS.png4.Tap the Send icon.

 

 

 

 

Messaging Add to People SMS.png

After you send your message, you can save the number to your contacts by tapping the number, then tapping Add to People. (You can choose to create a new contact or add the number to an existing contact.)

 

 

 

 


 

 

 

Send a text message using Hangouts

 

Note: Hangouts must be set as the default messaging app to send SMS/text messages.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Hangouts-Logo.png

1.

Open Hangouts.

Hangouts Contacts Tab.png

Hangouts Conversations Tab.png

Hangouts Search for Phone Number.png

2.


Select a contact from your Frequent Contacts Hangout Contacts Icon.png  or an existing conversation from your conversation list  Hangouts Conversation Icon.png

 

 

OR

 

 

Search for a contact's name, email address, phone number, or circle name.

  • in the Frequent Contacts search bar
  • by tapping New message Hangouts New Message.png from your conversation list and searching.

 

(If your contact isn't available on Hangouts and has a phone number, you'll see an SMS icon with the contact's profile photo.)

 

 

OR

 

 

Search for a phone number. After you've finished entering the number, tap the number below Send SMS to.

Hangouts Compose Message.png3.Enter your message in the Send SMS to bar.
Hangouts Send SMS.png4.Tap the Send icon.

 

 

 

 

Hangouts Add to Contacts SMS.png

After you send your message, you can save the number to your contacts by tapping the number, then tapping Add to contacts.

 

 


 

 

Send a text message using Google Messenger

 

Note: Google Messenger must be set as the default messaging app to send SMS.

 

 

Detail Images

(click to enlarge)

Follow the below step-by-step tutorial
Google Messenger Icon.jpg

1.

Open Messenger.

Google Messenger Inbox - New Message.png

Google Messenger - New Message - Contacts.png

Google Messenger - New Message - New Number.png

2.

Tap an existing conversation to select.

 

 

OR

 

 

Tap the New Message icon, then

  • Choose a contact from the Frequents or All Contacts tabs.
  • Enter a contact name or phone number in the To field.
  • Enter a new phone number in the To field, then tap Send to.
Google Messenger Type Message.png

3.

Enter message text in the Send message bar.

Google Messenger Send SMS.png4.

Tap the Send icon.




 

Google Messenger Add Contact SMS.png

After you send your message, you can save the number to your contacts by tapping the number, then tapping Add contact.

 

 

 


 

 

 

Troubleshooting

 

For help with text messaging issues, please see Troubleshooting Texting Issues.

 

 

 

 

Some content provided by Google Support.