How To Change My Plan

Document created by beng Employee on Jan 25, 2017Last modified by beng Employee on Mar 22, 2017
Version 3Show Document
  • View in full screen mode
Overview:

This document provides information regarding how to change your Republic Wireless 3.0 plan.

 

Note:

  • If you are looking for information about how to change your 2.0 plan, go here.
  • If looking for looking for information about how to change your 1.0 or Beta plan, go here.

 

Change Your 3.0 Plan Using the Republic Wireless App

Please note that the icons you see on your phone may vary slightly from the ones in the following instructions.

 

  1. Tap  apps.

    Note:

    • For the Google Pixel and Pixel XL, swipe up from the bottom of your home screen to open the app drawer.
    • For the Huawei Ascend 5W, begin at step 2.
  2. Open the  Republic Wireless app on your phone.
  3. Tap the  Plus icon on the right side of your screen.
  4. Tap the  Change Plan icon.
  5. If prompted to sign in, sign in with the account owner's email address and password.
  6. Select the plan that you would like to change to. 

    Note: If you are upgrading your plan, the change will take effect within a couple of minutes and you will be charged the difference between your current plan and your new plan1. If you are downgrading your plan, the change will take effect on your next bill cycle date and you will only be charged for the plan you select.

  7. Tap NEXT.
  8. Review the information about the new plan, then tap CONFIRM PLAN UPGRADE or CONFIRM PLAN DOWNGRADE.
  9. Tap GOT IT.

1Keep in mind that all plan changes are set to recur every month. So if you only need the extra data from an upgraded plan for the rest of your bill cycle, you’ll need to do a second plan change (after you’ve upgraded your plan and before your next bill cycle date) to downgrade your plan back to where you want it for your next bill cycle.

 

Please note: If you'd like to change the plan for another phone on your account, but are unable to do so through the Republic Wireless app, please open a Help ticket.

7 people found this helpful

Attachments

    Outcomes