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Bring up the dialer, then press and hold the 1 key until you get voicemail. Then, press 3 for advanced option, and simply follow the prompts. Its not rocket science. If you screw it up, you can always go back and do it again. Really, it easy. Don't be intimidated by the process. Learn to use it. This kind of technology is only going to become more prevalent, not less. The sooner you learn to work with it, the better off you'll be.