11 Replies Latest reply: Mar 26, 2013 9:21 AM by bitflung RSS

Wifi Calling Ports

mtrivedi 3 Bar

I trying to use Wifi Calling feature at my work, but my question that's bugging me is there a way for the phone to authenticate through different ports my work Wifi blocks alot of ports for security reasons and I need wifi calling feature the most at my work. Can RW change the ports that the phone uses to call out and receive calls?

  • Re: Wifi Calling Ports
    rajivb Ambassador

    What happens when you try to use WiFi at work? Also, do you have the ear of the IT administrator?

  • Re: Wifi Calling Ports
    mtrivedi 3 Bar

    Our network blocks alot of stuff its a stupid network, I can connect to the wifi and use the wifi for email and browser but I cannot you the RW calling service, I am the Site technician and the District technicians control the wifi.

  • Re: Wifi Calling Ports
    southpawkb Ambassador

    Hi mahesh,

    No. They selected those ports for technical reasons.  If you have cellular service at work, use that.

     

    ~~~~~

    SouthpawKB, customer since 2011, not a republic wireless employee

  • Re: Wifi Calling Ports
    bitflung Ambassador

    mahesh wrote:

     

    I trying to use Wifi Calling feature at my work, but my question that's bugging me is there a way for the phone to authenticate through different ports my work Wifi blocks alot of ports for security reasons and I need wifi calling feature the most at my work. Can RW change the ports that the phone uses to call out and receive calls?

    I don't believe RW would ever be able to change the ports for you. There are two meaningful reasons why i say this:

     

    1. using the standard ports that they do, a network admin has the ability to block VoIP calls. working around this is akin to Not Playing Well With Others. if your network admin is blocking ports without caring that they are used for VoIP, then that is his/her mistake, but SOME block VoIP intentionally and it is not RW's place to route around legitimate blocking. (skype does this, btw, and that is one of the reasons i think skype is a sleazy business).

     

    2. if RW switched ports for you, would they later switch them for me? what if there is no set of usable ports in common between the two of us? or between the many thousands of RW users? it is much simpler for the networks to be properly configured than for the system to bend and twist around each network's configuration.

     

    sorry, but you'll either have to get your network admin to open the ports, or not use wifi at work.

    -bit