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Moto X Voice Mail

Question asked by va-duck on Nov 23, 2013

I can't get voice mail to work on the Moto X. I've read & followed followed a number of similar posts here that seem to end in success for the lucky author... but not me. I've checked that the installed v-mail # is 214 664 9147. I get to the voice set-up ("enter your: name, message, PIN") but can never satisfy that dialog to get out of it on call back.

 

Each call to v-mail results in the same set-up dialog again - never "You have X messages". I have ALWAYS dialed from the Moto, have both keyed in the number via hand and used the "Hold 1" technique. No doubt operator error, but this operator is now guilty of doing the same thing over and over, expecting different results: the surest sign of stupidity. HELP me out out this infinite loop please.

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