I have a white MOTO X with the $25.00 plan and today was my first time trying out the 3G aspect. I never got any signal but I know I was in a Sprint 3G area. My second phone is a Black MOTO X but I only have the $10.00 plan on it and it had 3G access. I ended up turning off the data to the black one just so I don't get any additional charges but the white one never worked. how do I fix this problem. the account shows the phone is on the correct plan.