AnsweredAssumed Answered

Moto X won't turn on

Question asked by mblank on Dec 6, 2013
Latest reply on Dec 6, 2013 by mike_in_dallas

I received my Moto X on Wednesday. I turned it on and activated it. I was able to make a phone call without issue. Thursday morning the phone shut down (battery level had been fine ~75%). Now the phone won't even turn on. I've plugged into the charger just in case, but nothing. I don't even get an indication that it's charging. I've held power button for 20+ seconds. I've also tried Volume Down + Power to get into factory reset mode, but nothing. Any suggestions out there?