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Moto X Ringtones Issues

Question asked by chuckf on Jan 8, 2014
Latest reply on Oct 2, 2014 by billg

I have upgraded to Moto X and have set certain contacts with specific ringtones. Each contact shows the selected ringtone but all calls including the contacts with specific ringtones ring with the default ringtone. Today one of my contacts rang with their assigned ringtone but the other contacts still ring with the default ringtone. Is anyone else experiencing this problem? Thanks for any help.