My son who is away at college is having problems with his phone. It won't automatically connect to the wifi and it won't send a text without being connected to the internet. What do we do?
Will his phone make a call? If so, will it do so on both WiFi and cell? Is there cell coverage where he is? If you don't know, post his zip code and I'll check.
Coverage Check | Republic Wireless
Republic GSM partner https://maps.t-mobile.com/pcc.html?map=mvno-roamd-34l
Republic CDMA partner https://coverage.sprint.com/IMPACT.jsp
if the Moto G4 was a BYOD then it is using the GSM partner network
if purchase before November 2016 then it is using the GSM partner network
if purchased line upgrade or a new line on a current account since Januray 2017 then it most likely using the CDMA partner (depending on Republic coverage checker of Zip code used)
Is this a issue that has suddenly come on...or has he always had this issue at this college location?
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